Operations Excellence Leader

Vor 3 Tagen

Berlin, Berlin, Deutschland Hive Technologies GmbH Vollzeit
About the Role

We are seeking a highly skilled and experienced Operations Excellence Leader to join our team at Hive Technologies GmbH. As a key member of our operations team, you will be responsible for driving operational excellence and improving customer satisfaction across our fulfillment centers.

Key Responsibilities
  • Manage and develop a team of Operations Managers across multiple markets, fostering a culture of collaboration and empowerment.
  • Develop and implement efficient processes to improve fulfillment KPIs and cost centers, ensuring seamless performance of our 3PL partners.
  • Present key performance indicators to our leadership team and derive actionable strategies to enhance customer satisfaction.
  • Collaborate with cross-functional teams, including operations, commercial, and tech, to drive process improvements and software enhancements.
  • Develop and maintain strong relationships with our 3PL partners, ensuring alignment with our business objectives.
  • Lead the development and implementation of operational excellence initiatives, driving process improvements and software enhancements across locations.
Requirements
  • Proven experience in managing teams in operations, with a strong background in process improvement and supply chain management.
  • Excellent leadership and coaching skills, with a proven track record of developing and empowering teams.
  • Strong analytical and problem-solving skills, with the ability to base decisions on data and drive business outcomes.
  • Entrepreneurial spirit and hands-on mentality, with the ability to build and implement processes and SOPs.
  • Excellent communication and relationship management skills, with the ability to negotiate and build strong relationships with stakeholders.
About Us

Hive Technologies GmbH is a leading operations platform in Europe, dedicated to making commerce operations better for brands, consumers, and operations partners. We combine powerful technology with a network of leading operations providers, saving commerce brands on average 17% on costs and generating up to 24% revenue uplift. Our ecosystem spans the full operational chain, and we are rapidly expanding our pan-European network with new fulfillment centers and offices.

What We Offer
  • A dynamic and collaborative work environment, with a highly driven team of exceptional and experienced professionals.
  • A competitive compensation package, including virtual employee stock options and a choice of hardware.
  • A comprehensive benefits package, including 30 vacation days annually and a dedicated monthly wellness and productivity budget.
  • The opportunity to make a meaningful impact and drive business outcomes in a fast-paced and entrepreneurial environment.

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