Aktuelle Jobs im Zusammenhang mit Partner Success Manager - Berlin, Berlin - Lucanet
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Partner Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a skilled Partner Customer Success Manager to join our team at KNIME AG. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our partners, including services companies, resellers, and system integrators.Key ResponsibilitiesEmpower a growing list of...
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Partner Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a skilled Partner Customer Success Manager to join our team at KNIME AG. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our partners, including services companies, resellers, and system integrators.Key ResponsibilitiesEmpower a growing list of...
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Enterprise Partner Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a skilled Partner Customer Success Manager to join our team at KNIME in Berlin or Konstanz. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our partners, including services companies, resellers, and system integrators.Key ResponsibilitiesEmpower a...
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German Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Assent VollzeitJob Title: German Customer Success ManagerAssent is seeking a highly skilled German Customer Success Manager to join our team. As a Customer Success Manager, you will play a critical role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish.Key...
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German Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Assent VollzeitJob Title: German Customer Success ManagerAssent is seeking a highly skilled German Customer Success Manager to join our team. As a Customer Success Manager, you will play a critical role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish.Key...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout doinstruct Software GmbHWe are a pioneering company in the Learning & Development space, revolutionizing education and training for frontline workers. Our mission is to make a tangible impact on their lives and career growth.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team....
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout doinstruct Software GmbHWe are a pioneering company in the Learning & Development space, revolutionizing education and training for frontline workers. Our mission is to make a tangible impact on their lives and career growth.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team....
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Xentral ERP Software GmbH VollzeitAbout the RoleXentral ERP Software GmbH is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving growth and customer satisfaction by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement customer success strategies to drive growth and...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitCustomer Success Manager (f/m/x) at doinstructWe are looking for a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and identifying opportunities for growth and...
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Creator Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland zezam VollzeitAbout ZezamZezam is a pioneering company redefining the creator economy by providing innovative technology and connections to top brands.Our platform empowers creators to monetize their social media presence and shop with the world's most desired brands, offering a unique affiliate commission opportunity.Job Title: Creator Success ManagerWe're seeking a...
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Creator Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland zezam VollzeitAbout ZezamZezam is a pioneering company redefining the creator economy by providing innovative technology and connections to top brands.Our platform empowers creators to monetize their social media presence and shop with the world's most desired brands, offering a unique affiliate commission opportunity.Job Title: Creator Success ManagerWe're seeking a...
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Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project Manager at AgicapAgicap is a fast-growing start-up that has revolutionized the way companies manage their cash flow. As a Customer Success Project Manager, you will be the driving force behind our commitment to customer success.Key Responsibilities:Analyze and continuously improve operational processes to ensure an exceptional...
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Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project Manager at AgicapAgicap is a fast-growing start-up that has revolutionized the way companies manage their cash flow. As a Customer Success Project Manager, you will be the driving force behind our commitment to customer success.Key Responsibilities:Analyze and continuously improve operational processes to ensure an exceptional...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland NoName Ltd VollzeitJobbeschreibung:Wir suchen einen Customer Success Manager für unsere Firma NoName Ltd. Als Customer Success Manager sind Sie verantwortlich für die erfolgreiche Implementierung und den langfristigen Erfolg unserer Kunden.Verantwortlichkeiten:Die Implementierung und Einführung unserer Lösungen bei unseren KundenDie regelmäßige Überprüfung und...
Partner Success Manager
vor 2 Monaten
The Role:
We are seeking a highly skilled Partner Success Manager to join our team at Lucanet. As a key member of our organization, you will be responsible for shaping successful collaborations with our partners and driving continuous development of our existing partnerships.
This includes onboarding, enablement, training, and expanding our partners, ensuring they are fully equipped to meet the evolving demands of the market and deliver our solutions successfully. You will also play a major role in our NPS survey process, ensuring high participation rates and satisfaction among partners and partner customers.
Additionally, as a Partner Success Manager, you will be responsible for the continual development and enhancement of our Partner Certifications and Programs, reinforcing our commitment to partner success and customer satisfaction.
Key Responsibilities:- Partnership Relationship Management: Actively maintain and expand strong relationships with existing partners, identifying and executing opportunities for long-term growth.
- Partner Onboarding, Enablement, and Training: Develop and execute comprehensive training programs focused on delivery, ensuring partners are well-versed in our product offerings and partner programs.
- Certification and Program Development: Continuously develop and enhance Partner Certifications and Programs, ensuring they remain relevant and valuable to our partners and support the Lucanet Group business plans.
- Problem Solving: Support partners in solving challenges that disrupt them from offering the best service to their customers.
- Performance Monitoring and Reporting: Monitor and report on the performance of the partner program, enablement measures, and NPS results in alignment with other internal teams.
- Feedback Loop: Serve as a voice of the partner and partner customers within the Lucanet Group, providing feedback to the product and engineering teams to help shape future product developments.
- Net Promoter Score (NPS) Management: Work closely with the Customer Success team to align the NPS process specifically to the needs of our partners and their customers.
- Partner Service Offerings: Improve and develop our partner's service offerings from a strategic angle and manage the implementation of the service offerings within Lucanet.
- Tool-based Improvements: Analyze and improve our partners' experience by leveraging tools and automations, such as the Partner Portal, Planhat, and Learning Management System.
- Language Skills: Fluency in English and German, with a strong understanding of conducting business in Europe.
- Relationship Building: Ability to maintain and expand strong relationships with existing partners.
- Partner/Customer Success Experience: Ability to improve and develop our partner's service offerings from a strategic angle.
- Finance Knowledge: Good understanding of financial reporting tools and concepts.
- SaaS Experience: Basic understanding of technical concepts and how SaaS companies work.
- Comfortable in a Fast-Paced Environment: High level of independence and self-motivation.
- DACH Market Familiarity: Solid grasp of the DACH market and familiarity with Salesforce.
- Travel Requirements: Willingness to travel within the DACH region if needed.
- LucaFlex: Flexible work schedule and location.
- Mobile Work: Option to work remotely or take a sabbatical.
- Compensation and Company Pension Plan: Fair pay and company pension plan.
- Learning & Development: Encouragement to pursue knowledge and inspiration.
- Health & Wellbeing: Programs to support mental health and wellbeing.
- Generous Vacations: Encouragement to take time off to relax and recharge.
- Team Spirit: Celebration of team achievements and milestones.
- Lucanet.Engage: Employee development process.
- Charity Time: Support for charitable activities.
- JobRad: Partnership with JobRad for bike purchases.
- Staff Discounts: Discounts for various services and products.
We are an inclusive workplace that values diversity and promotes equal opportunities. We welcome applications from candidates who share our values and are passionate about delivering exceptional results.
