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Customer Support Agent for Freight Services

vor 2 Monaten

Mönchengladbach, Nordrhein-Westfalen, Deutschland Raben Trans European Germany GmbH Vollzeit

Become a vital part of our Customer Support Team

We are seeking an enthusiastic individual to join our Customer Support Team. In this position, you will be tasked with overseeing a specific customer portfolio and enhancing customer relationships. You will serve as the primary contact for domestic freight operations, which includes proactively engaging with clients. Key responsibilities will involve tracking shipments, addressing delivery challenges, processing orders, and managing invoicing.

What we provide:

  • Diverse and stimulating responsibilities in a vibrant work setting
  • A collaborative team environment focused on support and enjoyment
  • Thorough onboarding experience
  • Opportunities for personal and professional growth
  • Flat organizational structure for swift decision-making
  • Employee perks and discounts
  • Team-building activities

What we are looking for:

  • Completed vocational training in a relevant discipline
  • Experience in the logistics sector is advantageous
  • Excellent communication skills in German, with English proficiency preferred
  • Strong dedication and teamwork capabilities
  • Effective problem-solving skills and a customer-focused approach

About Raben:

Raben has been a significant player in the logistics sector for over 90 years, operating in 15 countries. We are continuously adapting and aim to foster a positive workplace for our staff. If you are in search of a rewarding position within a supportive team, we are eager to have you join us.