Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Düsseldorf, Nordrhein-Westfalen - ganss personal GmbH
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IT Support Specialist
vor 3 Monaten
Position Overview: Our client, ganss personal GmbH, is seeking multiple dedicated IT Support Specialists to provide onsite assistance in a dynamic environment. This role focuses on delivering exceptional 1st and 2nd level support to clients, addressing incidents and requests efficiently.
Key Responsibilities:
- Deliver comprehensive support for standard applications, including MS Office and various operating systems.
- Perform installations, replacements, and troubleshooting for end-user devices.
- Document and manage support tickets accurately to ensure effective resolution.
- Collaborate with internal support teams to enhance service delivery.
- Prioritize tasks effectively to meet established service level agreements (SLAs).
Qualifications:
- Educational background in IT or a related field.
- A minimum of two years of experience in IT support roles.
- Proficient knowledge of diverse operating systems and software applications.
- Relevant certifications such as CompTIA or MCP are advantageous.
- Excellent communication skills in both German and English.
- A valid driver's license is not required for this position.
Benefits:
- Flexible work arrangements, including the possibility of occasional remote work.
- Permanent employment contract with competitive remuneration.
- Project bonuses and additional holiday and Christmas pay.
- Opportunities for personal and professional development.
If you are interested in this opportunity, please follow the application process outlined by the company.
