Senior Analyst for Educational Services

vor 4 Wochen


FeldkirchenWesterham, Bayern, Deutschland CADENCE GERMANY Vollzeit

At Cadence Germany, we seek to empower leaders and innovators dedicated to making a significant impact in the technology sector.

Responsibilities related to training coordination:

  • Oversee customer requests for both live and virtual training sessions: consult, provide quotes, coordinate logistics, and manage order processing and invoicing.
  • Facilitate trainer assignments, logistical arrangements, and technical setups utilizing Amazon Web Services.
  • Administer customer data and generate reports within the Learning Management System.
  • Manage account administration and collaborate strategically with sales teams and field engineers.
  • Address customer inquiries regarding online training programs and certification options.

Creative and project-related tasks:

  • Develop awareness and communication strategies for customer training initiatives, including mail campaigns, social media outreach, and video content creation.
  • Engage in various training projects and events, such as webinars, blog contributions, and analytical reporting.

Qualifications and Requirements:

  • A commercial qualification coupled with over 5 years of professional experience in customer service, training administration, marketing, sales, or related fields.
  • Proficiency in both German and English; knowledge of French is a plus.
  • Familiarity with Learning Management software, specifically Docebo, is advantageous.
  • Understanding of both traditional and contemporary training methodologies.
  • Competence in using the MS Office suite, along with Teams and Zoom.
  • Experience with modern marketing tools and processes is beneficial.

Benefits offered:

  • Competitive salary structure.
  • 30 days of annual leave.
  • 5 days of paid time off dedicated to volunteering in the community.
  • Group Personal Pension Plan.
  • Public transport ticket provision.
  • JobRad scheme for bicycle leasing.
  • Meal vouchers available.
  • Opportunity to work in a hybrid model within a modern office environment.
  • And many more benefits; feel free to reach out for additional information.

At Cadence, we are committed to meaningful work. Join us in tackling challenges that others cannot.



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