Senior Analyst for Educational Services
vor 4 Wochen
At Cadence Germany, we seek to empower leaders and innovators dedicated to making a significant impact in the technology sector.
Responsibilities related to training coordination:
- Oversee customer requests for both live and virtual training sessions: consult, provide quotes, coordinate logistics, and manage order processing and invoicing.
- Facilitate trainer assignments, logistical arrangements, and technical setups utilizing Amazon Web Services.
- Administer customer data and generate reports within the Learning Management System.
- Manage account administration and collaborate strategically with sales teams and field engineers.
- Address customer inquiries regarding online training programs and certification options.
Creative and project-related tasks:
- Develop awareness and communication strategies for customer training initiatives, including mail campaigns, social media outreach, and video content creation.
- Engage in various training projects and events, such as webinars, blog contributions, and analytical reporting.
Qualifications and Requirements:
- A commercial qualification coupled with over 5 years of professional experience in customer service, training administration, marketing, sales, or related fields.
- Proficiency in both German and English; knowledge of French is a plus.
- Familiarity with Learning Management software, specifically Docebo, is advantageous.
- Understanding of both traditional and contemporary training methodologies.
- Competence in using the MS Office suite, along with Teams and Zoom.
- Experience with modern marketing tools and processes is beneficial.
Benefits offered:
- Competitive salary structure.
- 30 days of annual leave.
- 5 days of paid time off dedicated to volunteering in the community.
- Group Personal Pension Plan.
- Public transport ticket provision.
- JobRad scheme for bicycle leasing.
- Meal vouchers available.
- Opportunity to work in a hybrid model within a modern office environment.
- And many more benefits; feel free to reach out for additional information.
At Cadence, we are committed to meaningful work. Join us in tackling challenges that others cannot.
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