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Senior Training Services Analyst

vor 2 Monaten

FeldkirchenWesterham, Bayern, Deutschland CADENCE GERMANY Vollzeit

At Cadence Germany, we are committed to fostering leaders and innovators who aim to influence the technology landscape.

Responsibilities related to training coordination:

  • Oversee client requests for both live and virtual training sessions: consult, provide quotes, coordinate logistics, and manage order processing and invoicing.
  • Organize the allocation of trainers, logistics, and technical setup utilizing Amazon Web Services.
  • Administer customer data and generate reports within the Learning Management System.
  • Manage account administration and collaborate strategically with sales and field engineering teams.
  • Address customer inquiries regarding online training programs and certifications.

Creative and project-related tasks:

  • Develop awareness and communication strategies for customer training initiatives, including mail campaigns, social media outreach, and video storyboarding.
  • Collaborate on various training projects and events such as webinars, blogs, and analytics.

Required Qualifications:

  • A commercial qualification coupled with over 5 years of experience in customer service, training administration, marketing, sales, or a related field.
  • Proficiency in both German and English; knowledge of French is advantageous.
  • Familiarity with Learning Management software (e.g., Docebo) is preferred.
  • Understanding of both traditional and contemporary training methodologies.
  • Competence in using the MS Office suite, Teams, and Zoom.
  • Experience with modern marketing tools and processes.

Benefits offered:

  • Competitive salary package.
  • 30 days of annual leave.
  • 5 days of paid time off for volunteering in community service.
  • Group Personal Pension Plan.
  • Public transport ticket.
  • JobRad scheme.
  • Meal vouchers.
  • Hybrid working model within a modern office environment.
  • And much more; feel free to reach out for additional information.

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