Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Köln, Nordrhein-Westfalen - SoftconCIS GmbH
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland PULL AND BEAR VollzeitJoin Our Team at Pull&BearWe are looking for a Sales Assistant to join our team at our Pull&Bear store in Cologne. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a positive and welcoming store environment, and contributing to the success of our sales team.What We OfferA competitive salary and benefits...
Customer Service Representative
vor 2 Monaten
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Coordinate the implementation and operation of standard software with customization for medium-sized and large national and international clients
- Manage customer relationships and provide ongoing support to ensure client satisfaction
- Act as a liaison between clients, project managers, and internal departments for communication and information management
- Serve as the primary point of contact for clients regarding project-related inquiries
- Document project requirements, meeting notes, and decision-making processes
- Completed vocational training in a related field (industrial management, information technology, or a similar field)
- Initial experience in project coordination and administration, preferably in an IT-related environment
- Structured and goal-oriented work approach
- Customer-centric mindset and excellent communication skills
- High level of IT affinity and basic user knowledge (desired)
- Strong teamwork skills
- Good English language skills in writing and speaking (desired)
In addition to a competitive salary, you will receive a meal allowance for nearby canteens and other benefits. Working from home is a standard part of our modern work environment. Our office features a foosball table, a table tennis table, and a selection of beverages for your convenience. We also host regular team-building events, including football and running competitions. Our Christmas parties and summer festivals are legendary, and you won't want to miss them
As a member of our team, you will have the opportunity to shape the future of procurement with innovative solutions and a dedicated team. Apply now as a Customer Service Representative and join SoftconCIS GmbH in our mission to revolutionize the procurement industry
With over 400 clients and 25 years of experience, SoftconCIS GmbH is a leading provider of information systems for procurement control and efficiency-optimized strategic procurement. We are the only market participant to combine intelligent and mature software with over 300 key performance indicators and dashboards, ready-made interfaces, consulting services, and hosting in our ISO 27001-certified German data center. Our system is designed to expand horizons for new questions and topics, rather than limiting them – thereby sustainably strengthening the undeniable importance of procurement.
With WebCIS 4.0, SoftconCIS GmbH offers a comprehensive and intelligent information platform for professional procurement management.
