Aktuelle Jobs im Zusammenhang mit Front Office Manager - Berlin, Berlin - Accor
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vor 4 Wochen
Berlin, Berlin, Deutschland Accor VollzeitJob Title: Front Office ManagerWe are seeking an experienced Front Office Manager to join our team at The Hoxton in Berlin. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office department.Key Responsibilities:Lead and manage a team of front office...
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vor 4 Wochen
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vor 4 Wochen
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Berlin, Berlin, Deutschland 25hours Hotels Vollzeit{"title": "Front Office Manager Assistant", "content": "Job SummaryWe are seeking a highly organized and detail-oriented Front Office Manager Assistant to join our team at 25hours Hotels. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Key ResponsibilitiesAssist the...
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Front Office Manager Assistant
vor 1 Monat
Berlin, Berlin, Deutschland 25hours Hotels Vollzeit{"title": "Front Office Manager Assistant", "content": "Job SummaryWe are seeking a highly organized and detail-oriented Front Office Manager Assistant to join our team at 25hours Hotels. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Key ResponsibilitiesAssist the...
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Front Office Manager
vor 1 Monat
Berlin, Berlin, Deutschland GBI Development GmbH VollzeitDeine RolleAls Front Office Manager bist du die Schlüsselfigur für einen reibungslosen Betriebsablauf und vertrittst den Cluster Operations Manager in dessen Abwesenheit. Du bist für die exzellente Betreuung unserer internationalen Gäste verantwortlich und sorgst dafür, dass alle Reservierungen, Abrechnungen und Tages- und Monatsabschlüsse korrekt...
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Front Office Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Accor VollzeitJob DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Hoxton in Berlin. As a key member of our Front Office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesLead and motivate...
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Front Office Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Sicherheit Nord VollzeitUnser AngebotWir suchen einen Front Office Manager für unsere Standorte in Deutschland. Als Teil unseres Teams werden Sie für die Rezeptions- und Empfangsdienste im Hotel verantwortlich sein.Wir bieten:Lohn 13,90€ zuzüglich steuerfreier ZeitzuschlägeFlexible ArbeitszeitmodelleUnterschiedliche Einsatzorte auf Abruf, in allen Schichten (Früh-, Spät-...
Front Office Manager
vor 2 Monaten
About the Role
We are seeking an experienced Front Office Manager to join our team at Accor, a leading hospitality company. As a Front Office Manager, you will be responsible for the overall management of the Front Office department and team, providing a high level of service to our guests and customers.
Key Responsibilities
- Creating a memorable guest experience through exceptional customer service and attention to detail.
- Leading and managing a team of high-energy individuals who are passionate about delivering outstanding service.
- Supporting the Duty Managers and working closely with the hotel teams to set and achieve sales strategies and maximize occupancy.
- Managing departmental costs and ensuring all expenses are in line with budget guidelines.
- Ensuring all hotel Standard Operating Procedures are trained and adhered to, and identifying opportunities to improve and enhance processes and procedures.
- Maintaining a good relationship between Front Office, Housekeeping, Maintenance, and F&B teams.
- Being fully aware and competent in all health and safety procedures and policies.
- Being a member of the hotel crisis and fire teams and being fully conversant in all related procedures.
- Achieving and maintaining the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
- Assisting the sales and marketing team with site inspections and being confident in the hotel facilities.
Requirements
- Experience in a similar role or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures.
- Experience of Micros Fidelio Opera or a similar property management system.
- Experience of monitoring and implementing Health & Safety procedures.
- Ability to work flexible shift patterns, including days and nights, weekdays, and weekends to support the duty management team.
- Natural leadership and management skills, with the ability to create an environment where team members can thrive.
- Passion for hospitality and delivering exceptional customer service.
- Ability to work collaboratively as part of a team and contribute to a positive and inclusive work environment.
- Flexibility and adaptability, with a willingness to learn and take on new challenges.
What We Offer
- A competitive salary and eligibility to participate in our discretionary bonus scheme.
- The opportunity to work for a leading hospitality company with a global presence.
- A comprehensive training program to support your career development.
- A dynamic and supportive work environment with opportunities for growth and progression.
- A range of benefits, including discounts on hotel stays and other perks.