Software Support Engineer

vor 4 Wochen


Darmstadt, Hessen, Deutschland Horiba Vollzeit
Job Description

HORIBA Europe GmbH is a leading provider of high-precision products for the automotive industry, process and environmental technology, medical diagnostics, semiconductor manufacturing, and molecular and elemental analysis. We are seeking a highly skilled and motivated Software Support Engineer (m/w/d) to join our team in Darmstadt or Neuhausen.

Key Responsibilities
  • Manage and document customer support requests
  • Work with complex measurement applications driven by our STARS software platform
  • Consider software solutions as part of a larger system, assuming existing interest in measurement-related connections
  • Communicate with instruments and interfaces to laboratory data management
  • Collaborate with experts from various departments, such as system engineers and developers
  • Engage in lifelong learning in software and IT, as well as adjacent measurement-related topics
  • Expand knowledge through occasional on-site activities at our customers, such as commissioning, upgrade activities, etc.
Requirements
  • Completed studies in Electrical Engineering, Computer Science, Physics, Mechatronics, Mechanical Engineering, or equivalent
  • Strong affinity for IT and software solutions, as well as good general technical knowledge
  • Desirable: knowledge of Web Services, Scripting, Visual Basic, C#, PowerShell, HTML/CSS, Python
  • Desirable: experience with relevant test procedures
  • Enjoyment and skill in communicating with our global customers
  • Flexibility and occasional willingness to travel worldwide
  • Good English and German language skills in writing and speaking
What We Offer
  • A diverse and challenging job in an international and expanding work environment
  • High levels of freedom and the opportunity to work independently
  • Attractive compensation and social benefits
  • Targeted further training measures
  • Short and fast decision-making processes
  • A team of colleagues who will always support you and create a work environment where working is enjoyable

If you are up for this challenge, we look forward to receiving your detailed application.



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