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Associate, Client Processing Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION Vollzeit

About the Role:

The Bank of New York Mellon Corporation is seeking a highly skilled and detail-oriented Associate, Client Processing II to join our team in Luxembourg. As a key member of our Operations Support & Control/Physical Securities team, you will play a critical role in the processing of trustee approvals, physical securities, and fund events instructed by German depositary and custody-only clients.

Key Responsibilities:

  • Process account-related transactions per scheduled events/client authenticated direction, ensuring timely and accurate execution.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assess client needs and suggest alternative approaches to service models, driving process improvements and efficiency gains.
  • Participate in product development, enhancement, and testing to ensure seamless transaction processing and high-quality service delivery.
  • Collaborate with internal and external stakeholders to provide solutions and support, leveraging industry standards and best practices.

Leadership and Development:

  • May be responsible for allocating and checking work of support team members, providing guidance and oversight to ensure high-quality results.
  • May be responsible for supervisory review, training, and approval actions, contributing to the growth and development of team members.

Requirements:

  • Bachelor's degree or equivalent combination of education and experience.
  • Fluent German language skills.
  • Minimum years of total work experience, with experience in brokerage processing preferred.
  • Applicable local/regional licenses or certifications as required by the business.