Technical Service Manager

vor 2 Wochen


Sankt LeonRot, Baden-Württemberg, Deutschland SAP Vollzeit

Unlock Business Potential with SAP

At SAP, we're committed to helping the world run better. Our company culture is built on innovation, collaboration, and a passion for making a difference. As a Technical Service Manager, you'll play a key role in enabling our customers to achieve their business goals through the adoption of SAP S/4HANA.

What You'll Do

As a trusted technical advisor, you'll work closely with customers to understand their business requirements and challenges. You'll analyze their needs and provide expert guidance on S/4HANA architecture, migrations, and daily operational planning. Your goal will be to help customers accelerate their cloud transformation journey and deliver business value and outcomes.

Key Responsibilities

  • Guide customers through S/4HANA architecture, migrations, and daily operational planning
  • Understand customer business, goals, and challenges to suggest solutions and services
  • Identify and position SAP Enterprise Cloud services that deliver value to the customer
  • Design optimal SAP configuration to maximize system performance and availability
  • Drive technology discussions, innovations, and serve as the escalation point for technical issues

What You Bring

  • Bachelor or Master degree in Computer Science or related field
  • Excellent verbal and written communications skills in English, German is a plus
  • 7+ years with minimum 3+ years in customer-facing role
  • Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology, and tools, SAP HANA
  • Understanding of SAP High Availability or Disaster Recovery architecture, network, and virtual technologies
  • Deep experience in technical planning, implementation, configuration, and integration of SAP solutions
  • Expertise on SAP Technologies and Products with Solid know-how on hyperscalers (AWS, Azure, GCP is a plus)


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