Technical Service Manager

vor 3 Wochen


Sankt LeonRot, Baden-Württemberg, Deutschland SAP Vollzeit

Unlock Business Potential with SAP

At SAP, we're committed to helping businesses run better. Our Enterprise Cloud Services organization is dedicated to maximizing customer success by taking responsibility for smooth end-to-end operations and reducing total cost of operation.

The Role:

We're seeking a skilled Technical Service Manager to help customers adopt SAP S/4HANA and accelerate their cloud transformation journey. As a trusted technical advisor, you'll analyze customer business requirements, identify solutions, and position services that deliver value to our clients and partners.

Key Responsibilities:

  • Guide customers through S/4HANA architecture, migrations paths, and daily operational planning
  • Understand customer business goals and challenges to suggest solutions and services
  • Identify and position services that deliver value to the customer
  • Design optimal SAP configuration to maximize system performance and availability
  • Drive technology discussions and innovations

What You Bring:

  • Bachelor or Master degree in Computer Science or related field
  • Excellent verbal and written communications skills in English, German is a plus
  • 7+ years of experience, with minimum 3+ years in a customer-facing role
  • Comprehensive knowledge of S/4HANA architecture, conversion, migration path, methodology, and tools
  • Understanding of SAP High Availability or Disaster Recovery architecture, network, and virtual technologies
  • Deep experience in technical planning, implementation, configuration, and integration of SAP solutions


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