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Client Success Strategist
vor 3 Monaten
Recyda GmbH is at the forefront of transforming packaging sustainability and promoting a circular economy. Our cutting-edge software-as-a-service platform is redefining how businesses meet their sustainability objectives. With backing from prominent investors, we are on a journey to establish ourselves as the leader in digital packaging sustainability management.
Position: Client Success Strategist
Key Responsibilities- Oversee a portfolio of 15-20 Enterprise clients
- Build and maintain trusted advisor relationships with clients
- Analyze clients' operational workflows and pinpoint essential use cases
- Enhance product utilization and deliver added value
- Encourage collaboration and knowledge sharing within the team
- Disseminate industry best practices and contribute to product development
- Minimum of 2 years experience in the B2B SaaS sector
- Background in Enterprise Resource Planning or Product Lifecycle Management
- Excellent problem-solving and communication abilities
- Strong customer focus and drive
- Proficiency in English and German
- Chance to influence the company's trajectory
- Autonomous work environment with opportunities for growth
- Flexible and innovative workplace culture
- Attractive compensation package
- Options for remote or in-office work