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Client Success Strategist

vor 3 Monaten


Freiburg, Baden-Württemberg, Deutschland Recyda GmbH Vollzeit

Recyda GmbH is at the forefront of transforming packaging sustainability and promoting a circular economy. Our cutting-edge software-as-a-service platform is redefining how businesses meet their sustainability objectives. With backing from prominent investors, we are on a journey to establish ourselves as the leader in digital packaging sustainability management.

Position: Client Success Strategist

Key Responsibilities
  • Oversee a portfolio of 15-20 Enterprise clients
  • Build and maintain trusted advisor relationships with clients
  • Analyze clients' operational workflows and pinpoint essential use cases
  • Enhance product utilization and deliver added value
  • Encourage collaboration and knowledge sharing within the team
  • Disseminate industry best practices and contribute to product development
Qualifications
  • Minimum of 2 years experience in the B2B SaaS sector
  • Background in Enterprise Resource Planning or Product Lifecycle Management
  • Excellent problem-solving and communication abilities
  • Strong customer focus and drive
  • Proficiency in English and German
What We Offer
  • Chance to influence the company's trajectory
  • Autonomous work environment with opportunities for growth
  • Flexible and innovative workplace culture
  • Attractive compensation package
  • Options for remote or in-office work