Aktuelle Jobs im Zusammenhang mit Customer Success and Support Team Lead - Bonn, Nordrhein-Westfalen - Simon-Kucher
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Customer Success and Support Team Lead
vor 1 Monat
Bonn, Nordrhein-Westfalen, Deutschland Simon-Kucher VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success and Support Manager to join our fast-growing Simon-Kucher Engine team. As a key member of our team, you will be responsible for developing and managing a scalable multi-product customer success and support team and operations.Key ResponsibilitiesDevelop and implement customer...
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Customer Success and Support Team Lead
vor 1 Monat
Bonn, Nordrhein-Westfalen, Deutschland Simon-Kucher VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success and Support Manager to join our fast-growing Simon-Kucher Engine team. As a key member of our team, you will be responsible for developing and managing a scalable multi-product customer success and support team and operations.Key ResponsibilitiesDevelop and implement customer...
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Bonn, Nordrhein-Westfalen, Deutschland Cross Border Talents VollzeitCustomer Support Representative for German-speaking ClientsAre you looking for a new challenge in a dynamic and innovative environment? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for German-speaking clients.Key Responsibilities:Respond to customer inquiries in German via phone, live...
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Bonn, Nordrhein-Westfalen, Deutschland Cross Border Talents VollzeitCustomer Support Representative for German-speaking ClientsAre you looking for a new challenge in a dynamic and innovative environment? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for German-speaking clients.Key Responsibilities:Respond to customer inquiries in German via phone, live...
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Sales Director and Team Lead
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland HR Consult Group AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Sales to join our team at HR Consult Group AG. As a key member of our organization, you will be responsible for leading our sales efforts and driving business growth.Key ResponsibilitiesDevelop and execute sales strategies to achieve business objectivesLead a team of sales professionals to...
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Sales Director and Team Lead
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland HR Consult Group AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Sales to join our team at HR Consult Group AG. As a key member of our organization, you will be responsible for leading our sales efforts and driving business growth.Key ResponsibilitiesDevelop and execute sales strategies to achieve business objectivesLead a team of sales professionals to...
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Bonn, Nordrhein-Westfalen, Deutschland UN Volunteers VollzeitJob Title: Team Leader, Capacity Development and LearningUN Volunteers is seeking a highly skilled and experienced Team Leader, Capacity Development and Learning to join our team. As a key member of our Management Services department, you will be responsible for developing and delivering capacity development and learning activities for UN Volunteers.About...
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Bonn, Nordrhein-Westfalen, Deutschland UN Volunteers VollzeitJob Title: Team Leader, Capacity Development and LearningUN Volunteers is seeking a highly skilled and experienced Team Leader, Capacity Development and Learning to join our team. As a key member of our Management Services department, you will be responsible for developing and delivering capacity development and learning activities for UN Volunteers.About...
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Customer Support Associate
vor 3 Monaten
Bonn, Nordrhein-Westfalen, Deutschland Krückeberg Servicegruppe VollzeitJoin the dedicated team at Krückeberg Servicegruppe as a Customer Support Associate. This role offers a unique chance to immerse yourself in a collaborative and nurturing environment, where you can enhance your professional skills while making a meaningful contribution. Enjoy the flexibility of working remotely or from one of our numerous offices and...
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Customer Support Associate
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland Krückeberg Servicegruppe VollzeitJoin the dedicated team at Krückeberg Servicegruppe as a Customer Support Associate. This role offers a unique chance to immerse yourself in a collaborative and nurturing environment, where you can enhance your professional skills while making a meaningful contribution. Enjoy the flexibility of working remotely or from one of our numerous offices and...
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SAP Consulting Team Lead
vor 3 Monaten
Bonn, Nordrhein-Westfalen, Deutschland adesso orange AG VollzeitBecome a key player at adesso orange, the SAP powerhouse within the adesso GroupAs a leader in SAP consulting, you will:Contribute to one of the leading IT firms with remarkable growth potentialDrive success through the talent and dedication of our exceptional team at adesso orangeYour role will involve guiding a team of professionals, ensuring the delivery...
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SAP Consulting Team Lead
vor 1 Monat
Bonn, Nordrhein-Westfalen, Deutschland adesso orange AG VollzeitBecome a key player at adesso orange, the SAP powerhouse within the adesso GroupAs a leader in SAP consulting, you will:Contribute to one of the leading IT firms with remarkable growth potentialDrive success through the talent and dedication of our exceptional team at adesso orangeYour role will involve guiding a team of professionals, ensuring the delivery...
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SAP Consulting Team Lead
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland adesso orange AG VollzeitBecome a pivotal part of adesso orange, the SAP powerhouse within the adesso GroupAs a leader in the SAP consulting domain, you will:Contribute to the success of one of the leading IT firms with remarkable growth potential.Work alongside talented professionals who drive the achievements of adesso orange.Your role will involve overseeing SAP consulting...
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SAP Consulting Team Lead
vor 3 Monaten
Bonn, Nordrhein-Westfalen, Deutschland adesso orange AG VollzeitBecome a pivotal part of adesso orange, the SAP powerhouse within the adesso GroupAs a leader in the SAP consulting domain, you will:Contribute to the success of one of the leading IT firms with remarkable growth potential.Work alongside talented professionals who drive the achievements of adesso orange.Your role will involve overseeing SAP consulting...
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Bonn, Nordrhein-Westfalen, Deutschland UN Volunteers VollzeitJob Title: Team Leader, Capacity Development and LearningUN Volunteers is seeking a highly skilled and experienced Team Leader, Capacity Development and Learning to join our team. The successful candidate will be responsible for leading the development and delivery of capacity development and learning activities for UN Volunteers.About the RoleThe Team...
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Bonn, Nordrhein-Westfalen, Deutschland UN Volunteers VollzeitJob Title: Team Leader, Capacity Development and LearningUN Volunteers is seeking a highly skilled and experienced Team Leader, Capacity Development and Learning to join our team. The successful candidate will be responsible for leading the development and delivery of capacity development and learning activities for UN Volunteers.About the RoleThe Team...
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Reception and Administration Support
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland FLOCERT VollzeitJob Title: Reception and Administration Student AssistantWe are seeking a reliable and flexible individual to support our reception team at our FLOCERT office in Bonn. As a Reception and Administration Student Assistant, you will be an ambassador for FLOCERT's customer credo: Fast - Friendly - Fair.Key Responsibilities:Support the reception and entrance /...
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Reception and Administration Support
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland FLOCERT VollzeitJob Title: Reception and Administration Student AssistantWe are seeking a reliable and flexible individual to support our reception team at our FLOCERT office in Bonn. As a Reception and Administration Student Assistant, you will be an ambassador for FLOCERT's customer credo: Fast - Friendly - Fair.Key Responsibilities:Support the reception and entrance /...
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Reception and Administration Support
vor 3 Wochen
Bonn, Nordrhein-Westfalen, Deutschland FLOCERT VollzeitAbout FLOCERTFLOCERT is a leading global certification body dedicated to promoting fairness in global trade. Our mission-driven approach has earned us accreditation as a Social Enterprise, demonstrating our commitment to social business values.Job DescriptionWe are seeking a reliable and flexible Reception and Administration Student Assistant to join our...
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Reception and Administration Support
vor 3 Wochen
Bonn, Nordrhein-Westfalen, Deutschland FLOCERT VollzeitAbout FLOCERTFLOCERT is a leading global certification body dedicated to promoting fairness in global trade. Our mission-driven approach has earned us accreditation as a Social Enterprise, demonstrating our commitment to social business values.Job DescriptionWe are seeking a reliable and flexible Reception and Administration Student Assistant to join our...
Customer Success and Support Team Lead
vor 2 Monaten
We are seeking a highly skilled and experienced Customer Success and Support Manager to join our fast-growing Simon-Kucher Engine team. As a key member of our organization, you will be responsible for developing and managing a scalable multi-product customer success and support team and operations.
Key Responsibilities- Develop and implement strategies to ensure customer success and satisfaction for both custom and off-the-shelf software solutions.
- Recruit, coach, and train customer success and support representatives to ensure optimal performance and engagement.
- Monitor and guarantee that service level agreements with clients are fulfilled in collaboration with technical and service teams.
- Serve as the primary point of escalation for incoming support incidents and review support cases and statistics to improve processes.
- You have a bachelor's or master's degree in business, computer science, or a related field.
- You have a minimum of 5 years of professional experience in customer success or support organizations in the software industry.
- You possess strong analytical and problem-solving abilities, coupled with a hands-on mentality.
- You have excellent interpersonal, communication, and team building skills, as well as time-management, planning, and organizational skills.
- You are fluent in English and have proficiency in additional languages, especially German.
- Exciting professional opportunities in a thriving company with a startup feel.
- Projects that focus on growth, have a positive impact, and truly matter.
- A corporate culture defined by our entrepreneurial spirit, openness, and integrity.
- A holistic feedback and development process, including 360-degree feedback.
- Opportunities to live and work abroad in one of our many international offices.
- A comprehensive benefits package, including hybrid working, daycare allowance, corporate discounts, and wellbeing support.
