Workplace Operations Coordinator

vor 2 Monaten

Essen, Nordrhein-Westfalen, Deutschland Arcadis Vollzeit

Job Summary

The Workplace Operations Coordinator role is a key customer-facing position at Arcadis, responsible for delivering high-quality workplace operations support and ensuring it is delivered in line with User Experience Standards and Standard Operating Procedures.

Key Responsibilities

  • Deliver highly professional front-of-house services including reception, concierge, housekeeping, event management, and inquiry management.
  • Workplace operations support for the designated workplace/s and wider workplace team, in line with applicable standards and operating procedures.
  • Utilize and support booking systems, meeting rooms, and AV facilities.
  • Workplace administration activities including office supplies, welcome packs/office guides, and workplace inductions.
  • Issue tracking, resolution & escalation.
  • Financial admin including PO management & recording spend against budget.
  • Proactive communications ensure ease of use of the workplace and the status of workplace issues and resolution.
  • Interfacing with enabling functions & suppliers to ensure the workplace operates to the highest standards and for issue resolution.
  • Support development, innovation, and improvement as part of the wider workplace team.
  • Support compliance activities including H&S, quality, sustainability & security tasks & requirements, relevant legislation, codes of practice and Arcadis standards.
  • Supporting and coordinating emergency and crisis response requirements including first aid and fire warden roles.
  • Support other sites in their workplace operations as required.

Requirements

  • Knowledge of FM/Workplace matters and practices gained by sufficient experience working in a similar environment.
  • Fluency in written and spoken English (as well as local country language) is essential.
  • Excellent communication skills.
  • Ability to work with moderate supervision as part of a wider team.
  • Excellent customer service skills.
  • A do-er and a problem solver.
  • Use of general IT systems and those used in the delivery of Workplace services.

Why Arcadis?

We can only achieve our goals if each individual has the opportunity to develop optimally. The sum of individual contributions makes the difference. That's why we work with a competency-based approach, where you bring your unique experience and expertise to shape your career. Together, we achieve the greatest possible impact.

Regardless of your position, you will be doing meaningful work at Arcadis and contributing to the development of sustainable solutions for a more livable planet. Make a statement for your career, your colleagues, your customers, your life, and the world around you.

Together, we create a sustainable legacy.

Our Commitment to Equality, Diversity, Inclusion, and Belonging

We live a corporate culture of openness, inclusion, and appreciation, ensuring equal opportunities for all candidates and employees. We create an environment where you can best develop your personal potential.

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