Cargo Operations Specialist

vor 3 Wochen

Hamburg, Hamburg, Deutschland Turkish Airlines Vollzeit

CARGO OPERATIONS SPECIALIST

Job Overview:

  1. Facilitates the processes for the acceptance, preparation, and delivery of all cargo and mail transported.
  2. Oversees the loading and unloading of cargo, ensuring it is free from damage and accounted for in full.
  3. Acts as the initial point of contact for resolving any discrepancies that arise during cargo shipments.
  4. Builds and nurtures relationships with agents, clients, and industry stakeholders; identifies new market opportunities; and communicates rates, regulations, and innovations to agents.
  5. Investigates and evaluates the available cargo potential within the designated region; informs the Regional Cargo Manager and prepares reports as necessary.
  6. Enhances collaboration with cargo agents and other airlines to secure cargo for the Company’s flights, conducting visits and marketing activities in line with the marketing strategy.
  7. Monitors and enforces compliance with procedures, guidelines, and international publications regarding cargo rates and regulations.
  8. Takes necessary actions to ensure systematic execution of cargo sales and services within the assigned region.
  9. Contributes to the achievement of all process targets by adhering to the Company’s policies.
  10. Manages the inventory of official documentation (AWB), ensuring their secure storage and distribution in accordance with regulations.
  11. Coordinates with regulatory authorities and handling agencies, ensuring adherence to established rules and regulations.

Required Qualifications:

  • High School diploma is required (Associate or Bachelor’s degree is preferred).
  • At least 1 year of experience in cargo or logistics.
  • Understanding of cargo operations, including airline cargo sales and pricing strategies.
  • Proficiency in MS Office applications.
  • Strong command of English and local languages.
  • Exceptional communication and negotiation abilities.
  • Permanent residency in the respective country (The Company does not provide or assist with work permits).
  • Ability to interact with colleagues and business contacts in a professional and courteous manner.

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