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Guest Services Supervisor

vor 3 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland Accor Vollzeit

Company Overview

Welcome to the TRIBE universe, where style meets substance for today's modern adventurers and design enthusiasts. At TRIBE, we offer more than just accommodation; we provide an immersive experience that transforms travel into a harmonious blend of sophisticated design and unforgettable moments.

We are not just a hotel; we are a TRIBE. A global, stylish community driven by a passion for authenticity, aesthetics, and innovation.

At TRIBE Düsseldorf, we are seeking a Front Office Manager who is ready to innovate and elevate our guest experience. You are a visionary, eager to explore new possibilities.

If you resonate with our vibe, we invite you to be part of the TRIBE family.

Key Responsibilities

Your Primary Responsibilities:

Supervise front desk operations, ensuring smooth check-in and check-out procedures. Accurately manage guest reservations and room allocations. Train and mentor front desk personnel to provide exceptional customer service. Promptly address guest inquiries, concerns, and requests. Collaborate with other departments to ensure seamless guest experiences. Oversee financial transactions and billing processes at the front desk. Qualifications

Your Essential Qualities:

As the Front Office Manager, you will embody the essence of our TRIBE ethos: a fusion of elegance, innovation, and enthusiasm.

With your charismatic leadership and positive attitude, you will inspire your team to create magical moments and lasting memories.

Proficient in English, you excel at transforming challenges into successes while enhancing the TRIBE lifestyle.

As a leader in the front office, your guiding principle is to foster an authentic TRIBE atmosphere.

Additional Information

Hotel Overview:

146 guest rooms 1 dining establishment, 1 bar, 1 grab-and-go option 4 meeting rooms Fitness center

Your Compensation Package:

Competitive salary with performance-based bonuses Employee benefits through the ACCOR Heartist card

Are you ready to advance your career and embrace the vibrant TRIBE culture?

We look forward to welcoming you to TRIBE.