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Documentation Manager

vor 2 Monaten


Munich, Bayern, Deutschland Loyalty Partner Solutions Vollzeit
About the Role

We are seeking a skilled Documentation Manager to join our team at Loyalty Partner Solutions GmbH. As a key member of our product documentation team, you will be responsible for developing a structured information landscape that ensures our customers and internal employees have access to accurate and up-to-date knowledge.

Key Responsibilities
  • Develop and maintain a centralized knowledge base using modern tools such as SharePoint or wikis
  • Conduct interviews and gather feedback from the organization and customers to improve the knowledge base
  • Define and implement clear standards for documentation creation and maintenance
  • Train employees in technical writing and knowledge management
  • Consolidate the knowledge base and develop onboarding concepts
Requirements
  • Sound professional experience in knowledge management and technical writing
  • Strong understanding of IT and ability to present complex issues simply
  • Excellent communication and teamwork skills
  • Proficiency in common tools for knowledge management and technical documentation
What We Offer
  • Opportunity to grow and develop with our company
  • Tasty breaks and flexible working hours
  • Move it, move it: bonus program for well-being
  • Get Together: social events and team activities
  • Easy Going: affordable transportation to the office