Digital Account Director
vor 4 Wochen
As a seasoned professional, you will be responsible for maintaining and developing relationships with our clients, ensuring their needs are met and exceeded. Your exceptional communication skills and ability to build strong relationships will be key to your success in this role.
Key Responsibilities:- Fully understand our clients' business objectives and priorities, and manage their expectations across all digital projects.
- Drive and deliver flawless client service by maintaining exceptional relationships with key decision-makers.
- Effective and efficient communication to deliver quality and client happiness, serving as the link between key customers and internal teams.
- Research and pursue opportunities for client growth, resolving issues and problems that may arise.
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- 8+ years of digital agency experience and a proven track record of Account Management experience.
- A solid understanding of the overall dynamics of the digital industry and digital product delivery process.
- Strong communication, listening, and interpersonal skills in building relationships with professionals of all organizational levels.
- Understanding of the commercial dynamics of a digital agency.
- Ability to connect the dots across channels and touchpoints internally and externally.
- Solid written and verbal communication skills.
- Working proficiency in German and English.
- Company pension scheme.
- Flexible working hours, working from home, and abroad work.
- Lease bike options/JobRad.
- Health & Wellbeing - free, anonymous, and unlimited access to 1-on-1 online coaching and mindfulness consultations with psychologists.
- €30 per month - flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/or public transport.
- Future Bens - exclusive access to sustainable, healthy products at attractive deals.
- A reputation for doing good. DEPT has been a Certified and named 'Agency of the Year' at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT you'll get the opportunity to work with clients of all sizes and across all industries.
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development, and certifications.
- Global annual in which employees come together and donate their skills to support local charities.
We are pioneers at heart. We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
Diversity, Equity & Inclusion:At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide. Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts.
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