Aktuelle Jobs im Zusammenhang mit IT Support Specialist for Incident and Client Management - Bonn, Nordrhein-Westfalen - High-Tech Gründerfonds GmbH
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IT Support Specialist
vor 2 Wochen
Bonn, Nordrhein-Westfalen, Deutschland Prosystems IT GmbH VollzeitJob DescriptionProsystems IT GmbH is seeking a skilled IT Support Specialist to join our team in the Bürokommunikation department. As a key member of our team, you will be responsible for providing technical support and maintenance for our customers' communication applications, with a focus on Microsoft Exchange/Outlook, Teams, and Mobile Device...
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Incident Resolution Specialist
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland Deutsche Telekom Technik GmbH VollzeitJob Opportunity: Incident Specialist (m/w/d) Radio Access NetworkWe are seeking a dedicated professional to oversee incident procedures in the Firstline - Network Operation Center area for Deutsche Telekom Technik GmbH.Your key responsibilities will include:Collaborating on root cause analyses and lessons-learned activities to improve incident management...
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Incident Resolution Specialist
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland Deutsche Telekom Technik GmbH VollzeitJob Opportunity: Incident Specialist (m/w/d) Radio Access NetworkWe are seeking a dedicated professional to oversee incident procedures in the Firstline - Network Operation Center area for Deutsche Telekom Technik GmbH.Your key responsibilities will include:Collaborating on root cause analyses and lessons-learned activities to improve incident management...
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Bonn, Nordrhein-Westfalen, Deutschland High-Tech Gründerfonds Management VollzeitUnser AngebotWir suchen einen motivierten und erfahrenen IT-Support-Spezialisten:in, der sich auf das Incident- und Client-Management spezialisiert hat. Als Teil unseres IT-Teams wirst du eine wichtige Rolle bei der Gewährleistung der technischen Infrastruktur und der Unterstützung unserer Prozesse spielen.Deine AufgabenDeine Hauptaufgaben werden...
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Bonn, Nordrhein-Westfalen, Deutschland High-Tech Gründerfonds Management VollzeitUnser AngebotWir suchen einen motivierten und erfahrenen IT-Support-Spezialisten:in, der sich auf das Incident- und Client-Management spezialisiert hat. Als Teil unseres IT-Teams wirst du eine wichtige Rolle bei der Gewährleistung der technischen Infrastruktur und der Unterstützung unserer Prozesse spielen.Deine AufgabenDeine Hauptaufgaben werden...
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Incident Specialist
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland Deutsche Telekom Technik GmbH VollzeitAs an Incident Specialist at Deutsche Telekom Technik GmbH, you will be responsible for managing and coordinating incident procedures in the Firstline - Network Operation Center. Key responsibilities include: Collaborating with teams to analyze and resolve root causes of incidents Classifying and categorizing incidents within the incident process...
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Incident Specialist
vor 2 Monaten
Bonn, Nordrhein-Westfalen, Deutschland Deutsche Telekom Technik GmbH VollzeitAs an Incident Specialist at Deutsche Telekom Technik GmbH, you will be responsible for managing and coordinating incident procedures in the Firstline - Network Operation Center. Key responsibilities include: Collaborating with teams to analyze and resolve root causes of incidents Classifying and categorizing incidents within the incident process...
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Senior IT Support Specialist
vor 2 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitJob Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring a seamless and efficient work environment.Key Responsibilities:Provide first-level technical support to employees via...
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IT Support Specialist
vor 3 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united in Bonn. As a key member of our IT Help Desk, you will be responsible for providing first-level support to our clients and ensuring the smooth operation of our systems.Key Responsibilities:Monitor system availability and provide timely support to resolve issuesProvide...
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IT Support Specialist
vor 3 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united in Bonn. As a key member of our IT Help Desk, you will be responsible for providing first-level support to our clients and ensuring the smooth operation of our systems.Key Responsibilities:Monitor system availability and provide timely support to resolve issuesProvide...
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IT Support Specialist
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united in Bonn. As a key member of our IT Help Desk, you will be responsible for providing first-level support to our clients and ensuring the smooth operation of our systems.Key Responsibilities:Monitor system availability and respond to user inquiries in a timely...
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IT Support Specialist
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united in Bonn. As a key member of our IT Help Desk, you will be responsible for providing first-level support to our clients and ensuring the smooth operation of our systems.Key Responsibilities:Monitor system availability and respond to user inquiries in a timely...
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IT Support Specialist
vor 2 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you looking for a new challenge in the IT industry? We have an exciting opportunity for an IT Supporter to join our team at GULP – experts united in Bonn. As a key member of our IT Help Desk, you will be responsible for providing first-level support to our clients and ensuring the smooth operation of our systems.Key Responsibilities:Monitor the...
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IT Support Specialist
vor 1 Monat
Bonn, Nordrhein-Westfalen, Deutschland FLOCERT VollzeitJob Title: IT Student AssistantFLOCERT GmbH, a leading global certification body, is seeking a highly motivated and service-oriented individual to join our IT team as an IT Student Assistant. This part-time position (20 hours per week) is limited to 12 months and is based at our Headquarter in Bonn, Germany.About the RoleThe successful candidate will be...
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IT Support Specialist
vor 1 Monat
Bonn, Nordrhein-Westfalen, Deutschland FLOCERT VollzeitJob Title: IT Student AssistantFLOCERT GmbH, a leading global certification body, is seeking a highly motivated and service-oriented individual to join our IT team as an IT Student Assistant. This part-time position (20 hours per week) is limited to 12 months and is based at our Headquarter in Bonn, Germany.About the RoleThe successful candidate will be...
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Client Support Supervisor
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland adesso SE VollzeitLocationsAachen, Augsburg, Berlin, Bonn, Bremen, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Hamburg, Hannover, Jena, Karlsruhe, Kiel, Koblenz, Köln, Leipzig, München, Münster, Neumünster, Nürnberg, Paderborn, Potsdam, Rostock, Saarbrücken, Siegen, Stuttgart, Ulm, WalldorfYOUR ROLE - WHAT AWAITS YOUThe seamless operation of an e-commerce or...
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Client Support Supervisor
vor 3 Monaten
Bonn, Nordrhein-Westfalen, Deutschland adesso SE VollzeitLocationsAachen, Augsburg, Berlin, Bonn, Bremen, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Hamburg, Hannover, Jena, Karlsruhe, Kiel, Koblenz, Köln, Leipzig, München, Münster, Neumünster, Nürnberg, Paderborn, Potsdam, Rostock, Saarbrücken, Siegen, Stuttgart, Ulm, WalldorfYOUR ROLE - WHAT AWAITS YOUThe seamless operation of an e-commerce or...
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IT Support Specialist
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitUnlock Your Potential in 1st Level SupportAre you ready to take the first step in your IT career? We're looking for a skilled and motivated individual to join our team as a 1st Level Support Specialist. As a key member of our support team, you'll be responsible for providing top-notch service to our clients, resolving technical issues, and working closely...
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IT Support Specialist
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitUnlock Your Potential in 1st Level SupportAre you ready to take the first step in your IT career? We're looking for a skilled and motivated individual to join our team as a 1st Level Support Specialist. As a key member of our support team, you'll be responsible for providing top-notch service to our clients, resolving technical issues, and working closely...
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IT Support Specialist
vor 2 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitJob Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at SAP LeanIX. As an IT Support Specialist, you will be responsible for providing technical assistance to employees across a diverse range of software and hardware issues.Key Responsibilities:Be the primary point of contact for employees seeking technical...
IT Support Specialist for Incident and Client Management
vor 3 Monaten
This position encompasses a diverse array of duties, ranging from client assistance to active participation in IT initiatives.
Key Responsibilities- Coordinating support inquiries
- Investigating and addressing reported issues or incidents
- Setting up and configuring user devices
- Facilitating employee onboarding and offboarding processes
- Collaborating with external service providers
- Overseeing IT service workflows and ensuring service quality
- Educating end users on IT systems and providing ongoing support
- Updating knowledge repositories and documenting IT workflows
- Formal IT training or equivalent experience in technical support
- Proficiency in Microsoft Windows and M365 applications
- Strong written and verbal communication skills tailored to various audiences
- Commitment to high service standards and customer satisfaction
- Fluent in German (C1/C2) and proficient in English (B1)
- Familiarity with ITIL practices is a plus
- Flexible work arrangements: remote, hybrid, or onsite
- 30 vacation days, along with additional holidays and special leave options
- Additional perks such as corporate fitness programs, bike leasing, job tickets, coaching, and training opportunities
- Becoming part of a knowledgeable team with an extensive network
