Executive Manager Customer Service

Vor 7 Tagen

SulzbachRosenberg, Bayern, Deutschland 2Spicy Entertainment GmbH Vollzeit
About the Role

We are seeking a highly skilled and experienced Executive Manager Customer Service to join our team at 2Spicy Entertainment GmbH. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests receive professional and customer-centric service.

Key Responsibilities
  • Lead the Customer Service Team: Collaborate with the Director of Customer Service to drive customer satisfaction and ensure that our customer service team is equipped to handle customer inquiries and issues.
  • Develop and Implement Customer Service Strategies: Develop and implement customer service strategies that align with our company's goals and objectives.
  • Train and Develop Team Members: Provide training and development opportunities to team members to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Manage Customer Service Operations: Oversee the day-to-day operations of the customer service team, including scheduling, customer service metrics, and quality assurance.
  • Collaborate with Cross-Functional Teams: Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure that customer needs are met and exceeded.
Requirements
  • Education and Experience: A bachelor's degree in a related field, such as hospitality, customer service, or business administration, and a minimum of 3 years of experience in a customer service leadership role.
  • Skills and Qualifications: Excellent communication and interpersonal skills, ability to lead and motivate a team, and experience with customer service software and systems.
  • Language Skills: Fluency in English and German, both written and spoken.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Professional Growth: Opportunities for professional growth and development, including training and development programs and career advancement opportunities.
  • Collaborative and Dynamic Work Environment: A collaborative and dynamic work environment that values teamwork, innovation, and customer satisfaction.

  • Executive Manager Customer Service

    Vor 3 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland 2Spicy Entertainment GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Executive Manager Customer Service to join our team at 2Spicy Entertainment GmbH. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving customer satisfaction.Key ResponsibilitiesCustomer Service Leadership: Lead and manage...

  • Executive Manager Customer Service

    Vor 3 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland 2Spicy Entertainment GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Executive Manager Customer Service to join our team at 2Spicy Entertainment GmbH. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving customer satisfaction.Key ResponsibilitiesCustomer Service Leadership: Lead and manage...

  • Executive Manager Customer Service

    vor 2 Wochen

    Sulzbach-Rosenberg, Bayern, Deutschland 2Spicy Entertainment GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Executive Manager Customer Service to join our dynamic team at 2Spicy Entertainment GmbH. As a key member of our organization, you will be responsible for delivering exceptional customer service and leading our Customer Service Team.Key ResponsibilitiesTeam Leadership: Collaborate with the...

  • Executive Manager Customer Service

    Vor 6 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland 2Spicy Entertainment GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Executive Manager Customer Service to join our dynamic team at 2Spicy Entertainment GmbH. As a key member of our organization, you will be responsible for delivering exceptional customer service and leading our Customer Service Team.Key ResponsibilitiesTeam Leadership: Collaborate with the...

  • Customer Service Executive Leader

    vor 4 Wochen

    Sulzbach-Rosenberg, Bayern, Deutschland 2Spicy Entertainment GmbH Vollzeit

    Customer Service Executive Leader (m/w/d)Become a vital part of the team at 2Spicy Entertainment GmbH as a Customer Service Executive Leader. In this pivotal role, you will oversee the delivery of exceptional and guest-focused service.Your Key ResponsibilitiesSupervise the Customer Service Team in collaboration with the Director of Customer...

  • Customer Service Representative

    vor 1 Woche

    Sulzbach-Rosenberg, Bayern, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE. As a Sales Associate, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProcess transactions accurately and efficientlyProvide...

  • Customer Service Representative

    vor 1 Woche

    Sulzbach-Rosenberg, Bayern, Deutschland REWE Vollzeit

    Job Title: Sales Associate at REWE MarktJob Summary:As a Sales Associate at REWE Markt, you will play a key role in delivering exceptional customer experiences and driving sales growth. We are seeking a highly motivated and customer-focused individual to join our team.Key Responsibilities:- Present products in an appealing manner to customers- Actively sell...

  • Customer Service Representative

    Vor 6 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland REWE Vollzeit

    Job Title: Sales Associate at REWE MarktJob Summary:As a Sales Associate at REWE Markt, you will play a key role in delivering exceptional customer experiences and driving sales growth. We are seeking a highly motivated and customer-focused individual to join our team.Key Responsibilities:- Present products in an appealing manner to customers- Actively sell...

  • Store Manager

    Vor 6 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland More & More GmbH Vollzeit

    About UsMore & More GmbH is a leading international fashion company based in Starnberg. Our product range meets the needs of leisurewear to business wear in good quality and fit with twelve different collections per year.Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at our location in Sulzbach. As a Store...

  • Store Manager

    vor 1 Woche

    Sulzbach-Rosenberg, Bayern, Deutschland More & More GmbH Vollzeit

    About UsMore & More GmbH is a leading international fashion company based in Starnberg. Our product range meets the needs of leisurewear to business wear in good quality and fit with twelve different collections per year.Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at our location in Sulzbach. As a Store...

  • Store Manager Assistant

    vor 12 Stunden

    Sulzbach-Rosenberg, Bayern, Deutschland ONLY Stores Vollzeit

    About ONLY StoresONLY Stores is a dynamic and growing retail company that values teamwork and customer satisfaction. We are committed to providing an exceptional shopping experience for our customers.Job SummaryWe are seeking a highly motivated and organized Store Manager Assistant to join our team. As a key member of our store operations, you will be...

  • Store Manager Assistant

    vor 12 Stunden

    Sulzbach-Rosenberg, Bayern, Deutschland ONLY Stores Vollzeit

    About ONLY StoresONLY Stores is a dynamic and growing retail company that values teamwork and customer satisfaction. We are committed to providing an exceptional shopping experience for our customers.Job SummaryWe are seeking a highly motivated and organized Store Manager Assistant to join our team. As a key member of our store operations, you will be...

  • Store Assistant Manager

    Vor 6 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland ONLY Stores Vollzeit

    Store Manager Assistant OpportunityWe are seeking a highly skilled Store Manager Assistant to join our team at ONLY Stores. This is a fantastic opportunity for a motivated and organized individual to take on a key role in supporting the Shop Manager and contributing to the success of our stores.What We Offer:Competitive salary based on experience and...

  • Store Assistant Manager

    vor 2 Wochen

    Sulzbach-Rosenberg, Bayern, Deutschland ONLY Stores Vollzeit

    Store Manager Assistant OpportunityWe are seeking a highly skilled Store Manager Assistant to join our team at ONLY Stores. This is a fantastic opportunity for a motivated and organized individual to take on a key role in supporting the Shop Manager and contributing to the success of our stores.What We Offer:Competitive salary based on experience and...

  • Store Manager Assistant

    Vor 4 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland ONLY Stores Vollzeit

    About ONLY StoresONLY Stores is a dynamic and growing retail company that values teamwork and customer satisfaction. We are committed to providing an exceptional shopping experience for our customers.Job SummaryWe are seeking a highly motivated and organized Store Manager Assistant to join our team. The successful candidate will be responsible for supporting...

  • Store Manager Assistant

    Vor 4 Tagen

    Sulzbach-Rosenberg, Bayern, Deutschland ONLY Stores Vollzeit

    About ONLY StoresONLY Stores is a dynamic and growing retail company that values teamwork and customer satisfaction. We are committed to providing an exceptional shopping experience for our customers.Job SummaryWe are seeking a highly motivated and organized Store Manager Assistant to join our team. The successful candidate will be responsible for supporting...

  • Store Manager

    vor 4 Wochen

    Sulzbach-Rosenberg, Bayern, Deutschland FRISTO SE Vollzeit

    Company Overview:FRISTO SE stands as a prominent player in the beverage retail sector within Germany, boasting a network of 240 outlets across eight states and in Tirol, Austria.Vision:Our ambition is to enhance our operations in both quality and scale. We invite you to be part of this exciting venture.Position Available:Market Manager / Assistant Market...

  • Store Manager

    vor 4 Wochen

    Sulzbach-Rosenberg, Bayern, Deutschland FRISTO SE Vollzeit

    About FRISTO SEFRISTO SE stands as a prominent beverage retailer in Germany, operating 240 outlets across eight states and Tirol, Austria.Our VisionWe aim to enhance our growth trajectory, focusing on both quality and quantity in our offerings.Current OpportunityWe are in search of a:Market Manager / Assistant Market Manager (m/f/d)Location: Various...

  • Administrative Support

    vor 4 Wochen

    Sulzbach-Rosenberg, Bayern, Deutschland AUTO1 Global Services SE & Co. KG Vollzeit

    Join Our Team as an Office Administrator / Service Representative for Pre-Owned Vehicle Acquisition (m/f/d)Become a vital part of our Branch Network Team in the role of Office Administrator / Service Representative for Pre-Owned Vehicle Acquisition (m/f/d). You will play a key role in facilitating vehicle purchases, conducting appraisals, and overseeing the...

  • Tire Service Technician

    vor 1 Woche

    Sulzbach-Rosenberg, Bayern, Deutschland time company Personal Service GmbH Vollzeit

    About UsAt Time Company Personal Service GmbH, we are a leading provider of personnel services, connecting job seekers with top companies in the industry.Job SummaryWe are seeking a highly skilled and motivated Tire Technician (m/w/d) to join our team. As a Tire Technician, you will be responsible for performing tire-related tasks, including tire mounting...