Account Manager

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland Factbird Vollzeit
Job Title: Account Manager

Factbird is seeking an experienced Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and enhancing our relationships with a portfolio of key strategic customers in the DACH region.

Key Responsibilities:
  • Prospect and identify new business opportunities through research and outreach.
  • Develop and maintain strong relationships with existing customers to drive sales growth and customer satisfaction.
  • Collaborate with internal teams to align sales strategies with business objectives.
  • Utilize CRM tools to track activities and manage sales pipelines.
  • Conduct needs analysis to position relevant solutions and lead tailored product demonstrations and sales presentations.
  • Manage negotiations and close deals using the MEDDICC framework.
  • Drive the sales process from contact to contract and maintain accurate records.
  • Serve as the primary contact for accounts, ensuring satisfaction and value.
  • Build long-term relationships and monitor customer health metrics.
  • Identify upsell and cross-sell opportunities and implement strategies for account growth.
Requirements:
  • Proven track record in full-cycle sales, including prospecting, demoing, closing, and account management.
  • Self-motivated, driven to succeed with a focus on winning and helping customers achieve their goals.
  • Ability to apply consultative and team-selling sales strategies in a competitive market.
  • Highly organized and able to manage several responsibilities at once.
  • Experience with tracking all sales activity and reports in customer relationship management software (HubSpot experience preferred but not required).
  • Experience with sales methodologies (SPIN/MEDDIC preferred but not required).
About Factbird:

Factbird originated from the Emendo consulting group, recognized for its prowess in lean manufacturing and process optimization. We have charted our unique course, standing at the forefront of manufacturing intelligence software today. At Factbird, we pride ourselves on delivering plug-and-play hardware that can be installed in minutes. When paired with our innovative web-based software, our solutions provide insights accessible from any device, anywhere.

We take care of our people, offering an Employee Equity Program, flexible working hours, internet reimbursement, and plans for career growth, tailored training, mentorship, and cross-team cooperation. We are committed to helping you achieve your career goals.

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