Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Berlin, Berlin - MILES Mobility GmbH
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
Vor 4 Tagen
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Customer Service Representative
vor 2 Monaten
We are seeking a highly skilled and customer-focused individual to join our Customer Care team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and efficient manner.
Key Responsibilities- Provide top-notch customer service via phone, chat, and email
- Assist customers with inquiries and resolve issues related to our services
- Work collaboratively with colleagues to ensure seamless customer experience
- Stay up-to-date with product knowledge and features to provide accurate information
- Identify and report any system malfunctions or issues to the relevant teams
- Meet or exceed performance metrics and quality standards
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in customer support software and tools
- Working knowledge of German, Dutch, French, and/or English languages
- Positive attitude, empathy, and a passion for delivering exceptional customer experiences
- Competitive salary and performance-based bonuses
- Predictable shift schedule and flexible working arrangements
- Attractive pension plan and retirement benefits
- Subsidized fitness and wellness programs
- Access to exclusive discounts and perks
- Opportunities for professional growth and development
MILES Mobility GmbH is a leading car-sharing and mobility provider in Germany, dedicated to making transportation more sustainable and accessible. We believe in a world where mobility is shared, environmentally friendly, and available to all. Join our diverse team of over 50 nationalities and contribute to shaping the future of mobility.