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Customer Service Associate

vor 2 Monaten

Geilenkirchen, Nordrhein-Westfalen, Deutschland Jacobs Gruppe Vollzeit
Job Summary

We are seeking a highly motivated and customer-focused Service Assistant (m/w/d) to join our team at Jacobs Automobile Geilenkirchen. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience, and contributing to the overall success of our business.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Coordinate and manage service appointments, ensuring timely and efficient completion of work.
  • Assist with administrative tasks, such as data entry and record-keeping.
  • Collaborate with the service team to ensure seamless communication and coordination.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required; automotive-related education or experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Basic computer skills, including Microsoft Office and other software applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading automotive company.