Customer Service Representative
Vor 6 Tagen
We are a family-owned company with over 80 years of experience in the production and development of surgical instruments. Our company is known for its commitment to innovation, quality, and customer satisfaction.
Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth.
Key Responsibilities- Provide timely and effective customer service to meet customer needs and expectations
- Manage customer relationships, including responding to inquiries, resolving issues, and negotiating contracts
- Develop and maintain a deep understanding of our products and services to effectively communicate their value to customers
- Collaborate with cross-functional teams to identify and pursue new business opportunities
- Stay up-to-date on industry trends, competitor activity, and market developments to inform sales strategies
- Meet or exceed sales targets and performance metrics
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum 3 years of experience in sales, customer service, or a related field
- Excellent communication, negotiation, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and ERP systems (NAVISION)
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Flexible working hours and remote work options
- A comprehensive training program to ensure your success
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