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Service Operations Coordinator

vor 2 Monaten

Tuttlingen, Baden-Württemberg, Deutschland CHIRON Group Vollzeit

About the Role

We are seeking a highly skilled and experienced Technical Customer Support Specialist to join our team at CHIRON Group. As a key member of our service operations team, you will be responsible for providing exceptional customer support and service to our clients.

Key Responsibilities

  • Manage customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Develop and implement process improvements to enhance customer satisfaction and experience
  • Provide training and support to colleagues to ensure consistent high-quality service
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements

  • Relevant technical qualification or experience in a related field
  • Proven track record of providing exceptional customer service and support
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other relevant software

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to our online portal.