German-speaking Customer Support Representative in Cyprus

vor 3 Wochen

Offenbach, Hessen, Deutschland Cross Border Talents Vollzeit
Customer Support Representative for German-speaking Clients in Cyprus

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for German-speaking clients in Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients through various communication channels, including phone, live chat, and back-office support.

Key Responsibilities:
  • Respond to customer inquiries in German through phone, live chat, and back-office support.
  • Address customer issues regarding the digital banking platform quickly and professionally.
  • Team up to offer excellent customer support and contribute feedback that can refine the overall service experience.
Why Join Us:

We offer a comprehensive relocation package to support your move to Cyprus, including flexible housing and financial aid. Our comprehensive training program will ensure you are fully equipped to handle the demands of the role. You will also have the opportunity to grow your career in a dynamic and exciting digital banking initiative.

Requirements:
  • Proficiency in German at C2 level and English at B2 level is necessary.
  • An EU passport or a Cyprus residence permit is mandatory.
  • Previous customer support experience is a benefit, though not required.
  • Good communication, problem-solving abilities, and ease with digital platforms are necessary.

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