Aktuelle Jobs im Zusammenhang mit Customer Success Associate/Manager Mid-Market - Munich, Bayern - LeanIX
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Customer Success Associate/Manager Mid-Market
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Associate/Manager Mid-MarketAt LeanIX, we're on a mission to revolutionize enterprise architecture management. As a Customer Success Associate/Manager Mid-Market, you'll play a vital role in driving the success of our customers and helping them achieve their business goals.Key Responsibilities:Develop and execute...
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Customer Success Associate/Manager Mid-Market
vor 3 Wochen
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Associate/Manager Mid-MarketAt LeanIX, we're on a mission to revolutionize enterprise architecture management. As a Customer Success Associate/Manager Mid-Market, you'll play a vital role in driving the success of our customers and helping them achieve their business goals.Key Responsibilities:Develop and execute...
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Customer Success Associate/Manager Mid-Market
vor 1 Monat
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Associate/Manager Mid-MarketAt LeanIX, we're on a mission to revolutionize enterprise architecture management. As a Customer Success Associate/Manager Mid-Market, you'll play a vital role in driving the success of our customers and helping them achieve their business goals.Key Responsibilities:Develop and execute...
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Customer Success Associate/Manager Mid-Market
vor 1 Monat
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Associate/Manager Mid-MarketAt LeanIX, we're on a mission to revolutionize enterprise architecture management. As a Customer Success Associate/Manager Mid-Market, you'll play a vital role in driving the success of our customers and helping them achieve their business goals.Key Responsibilities:Develop and execute...
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Customer Success Associate/Manager Mid-Market
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in Customer SuccessAt LeanIX, we're seeking a highly motivated and experienced Customer Success Associate/Manager to join our mid-market team. As a key member of our customer-facing team, you'll be responsible for building and strengthening relationships with our customers, driving product adoption, and ensuring value addition.Key...
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in a Dynamic TeamAt LeanIX, we're seeking a highly skilled Customer Success Associate/Manager Mid-Market to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Develop and maintain strong relationships with our strategic customers,...
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Customer Success Associate/Manager Mid-Market
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in a Dynamic TeamAs a Customer Success Associate/Manager Mid-Market at LeanIX, you will be part of a great team that supports and motivates each other in a culture that welcomes feedback and failure while celebrating our successes.Take on full responsibility for a set of your own portfolio of strategic customers and in a joint approach...
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Customer Success Associate
vor 3 Wochen
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Customer Success Associate
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Customer Success Associate/Manager Mid-Market
vor 2 Monaten
About LeanIX
LeanIX is a leading provider of enterprise architecture management (EAM) software, empowering organizations to create transparency and make informed decisions about their IT landscapes.
Job Summary
We are seeking a highly motivated and experienced Customer Success Associate/Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer adoption and growth, building strong relationships with our customers, and providing exceptional support to ensure their success.
Key Responsibilities
- Develop and execute customer success plans to drive adoption and growth of our EAM software
- Build and maintain strong relationships with customers, understanding their business needs and goals
- Provide exceptional support to customers, addressing their questions and concerns in a timely and professional manner
- Collaborate with cross-functional teams, including sales, marketing, and product, to ensure seamless customer experiences
- Identify and communicate opportunities for upselling and cross-selling our products and services
- Stay up-to-date with industry trends and best practices in customer success and EAM
Requirements
- 3+ years of experience in a customer-facing role in the B2B SaaS industry, preferably in the domain of Enterprise Architecture
- Understanding of IT Management and Software Development/Operations in Enterprise organizations
- Ability and experience to structure and prioritize work and work of others
- 1+ year working knowledge with Customer Success tools, e.g., Gainsight
- Fluent in English for all territories; for some territories, fluent in additional languages are a must: German for DACH, French for France, Dutch is a plus for Benelux
About Us
LeanIX is a fast-growing tech company with a global presence, serving over 1,000 companies across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. We are committed to being an equal opportunity employer, valuing diversity and promoting a culture of inclusion and respect.
