Aktuelle Jobs im Zusammenhang mit German Customer Support Specialist for Social Media - Berlin, Berlin - Teleperformance Greece
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German Support Specialist for Social Media
vor 3 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: German Support Specialist for Social MediaWe are seeking a highly skilled German language support specialist to join our team in Athens, Greece. As a customer support agent, you will be responsible for providing top-notch support to our users who interact with our social media platform.Key Responsibilities:Handle customer inquiries and issues via...
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German Support Specialist for Social Media
vor 3 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: German Support Specialist for Social MediaWe are seeking a highly skilled German language support specialist to join our team in Athens, Greece. As a customer support agent, you will be responsible for providing top-notch support to our users who interact with our social media platform.Key Responsibilities:Handle customer inquiries and issues via...
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German Support Specialist for Social Media
vor 1 Monat
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: German Support Specialist for Social MediaWe are seeking a highly skilled German language support specialist to join our team in Athens, Greece. As a customer support specialist, you will be responsible for providing top-notch support to our German-speaking customers via chat and email.Key Responsibilities:Handle customer inquiries and provide...
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German Support Specialist for Social Media
vor 1 Monat
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: German Support Specialist for Social MediaWe are seeking a highly skilled German language support specialist to join our team in Athens, Greece. As a customer support specialist, you will be responsible for providing top-notch support to our German-speaking customers via chat and email.Key Responsibilities:Handle customer inquiries and provide...
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Social Media Specialist
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Social Media Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitJob Title: Social Media Specialist in Italian and EnglishWe are seeking a highly skilled Social Media Specialist to join our team at Abramo Customer Care. As a Social Media Specialist, you will be responsible for creating and implementing social media strategies to engage with our customers and promote our brand.Key Responsibilities:Develop and execute...
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: German Support Specialist for Social Media and Instant MessagingWe are seeking a highly skilled German language support specialist to join our team at Teleperformance Greece. As a key member of our social media and instant messaging support team, you will be responsible for providing exceptional customer service to our clients in Germany and other...
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German Support Specialist for Social Media
vor 2 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob SummaryWe are seeking a highly skilled German language support specialist to join our social media team in Athens, Greece. As a customer service representative, you will be responsible for handling tickets, communicating with customers via chat and email, and following specified workflows for incident identification, escalation, resolution, and...
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Community Manager for German Customer Support
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Community Manager for German Customer SupportWe are looking for a Community Manager to join our team at Workstation Customer Care. As a Community Manager, you will be the bridge builder between our social media platform and our clients in Germany.Your Responsibilities:Advise small and medium-sized companies on advertising solutions and...
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German Language Support Specialist for Social Media
vor 2 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Summary:Teleperformance Greece is seeking a skilled German Language Support Specialist to join our team in providing exceptional customer support for our client's premium social media service. Key Responsibilities:Handle customer tickets and provide support via chat and email, adhering to established procedures and policies.Communicate effectively with...
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Social Media Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitAbout the JobWe are seeking a highly skilled Social Media Specialist to join our team at Abramo Customer Care. As a Social Media Specialist, you will be responsible for creating and implementing social media strategies to engage with our customers and promote our brand.Key ResponsibilitiesDevelop and execute social media campaigns to increase brand awareness...
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Social Media Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitAbout the JobWe are seeking a highly skilled Social Media Specialist to join our team at Abramo Customer Care. As a Social Media Specialist, you will be responsible for creating and implementing social media strategies to engage with our customers and promote our brand.Key ResponsibilitiesDevelop and execute social media campaigns to increase brand awareness...
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Community Manager for German Customer Support
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Community Manager for German Customer SupportWorkstation Customer Care is seeking a Community Manager to join their team. As a Community Manager, you will be the bridge builder between the social media platform and their clients, convincing through your uniqueness, originality, and personality.This role can be performed from home, anywhere in...
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Social Media Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitAbout the JobWe are seeking a highly skilled Social Media Specialist to join our team at Abramo Customer Care. As a Social Media Specialist, you will be responsible for creating and implementing social media strategies to engage with our customers and promote our brand.Key ResponsibilitiesDevelop and execute social media campaigns to increase brand awareness...
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Social Media Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitAbout the JobWe are seeking a highly skilled Social Media Specialist to join our team at Abramo Customer Care. As a Social Media Specialist, you will be responsible for creating and implementing social media strategies to engage with our customers and promote our brand.Key ResponsibilitiesDevelop and execute social media campaigns to increase brand awareness...
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Community Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAs a Community Manager at Workstation Customer Care, you will be the bridge builder between our social media platform and our German clients. Your passion for customer service will transform every contact into a personal and excellent customer experience. You will be responsible for advising small and medium-sized companies on advertising solutions and...
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTeleperformance Greece is seeking a highly skilled German Support Specialist for Social Media and Instant Messaging to join our team in Athens, Greece. As a key member of our social media team, you will be responsible for providing exceptional customer support to users of our cross-platform centralized instant messaging (IM) and voice-over-IP (VoIP)...
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitBuild a Strong Career with Teleperformance GreeceWe are seeking a highly skilled German Support Specialist to join our team in Athens, Greece. As a key member of our social media support team, you will be responsible for providing exceptional customer service to our clients via chat and email.Key Responsibilities:Handle customer inquiries and resolve issues...
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Team Member
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJoin Our Team as a Social Media SpecialistWe are looking for a highly motivated and skilled Social Media Specialist to join our Dutch team at Workstation Customer Care. As a Social Media Specialist, you will be responsible for developing and implementing effective social media strategies to engage with our customers and promote our brand.Key...
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Team Member
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJoin Our Team as a Social Media SpecialistWe are looking for a highly motivated and skilled Social Media Specialist to join our Dutch team at Workstation Customer Care. As a Social Media Specialist, you will be responsible for developing and implementing effective social media strategies to engage with our customers and promote our brand.Key...
German Customer Support Specialist for Social Media
vor 2 Monaten
Teleperformance partners with a leading global provider of cross-platform instant messaging (IM) and voice-over-IP (VoIP) services, enabling users to send text and voice messages, make voice and video calls, and share content seamlessly.
We seek talented individuals to assist our client in offering support to users worldwide who rely on this premium service to connect and share regardless of their location.
Key Responsibilities
- Manage support tickets in accordance with established procedures and policies.
- Engage with customers through chat and email, adhering to support protocols.
- Follow defined workflows for incident identification, escalation, resolution, and closure.
- Monitor and track cases to ensure timely and efficient resolution.
- Work towards achieving targets outlined in the client’s statement of work and internal goals.
- Exceptional written and verbal communication skills in German.
- Proficient communication skills in English.
- Ability to comprehend complex texts on both concrete and abstract subjects.
- Capability to interact fluently without strain for either party.
- Experience in a B2C environment; B2B experience is a plus.
- Strong attention to detail and follow-through.
- A collaborative team player who can also work independently.
- Demonstrated problem-solving skills.
- Professional customer service skills: solution-oriented mindset, eagerness to assist, and a passion for enhancing customer experiences.
- Robust multitasking abilities (e.g., logging calls while interacting with customers).
- Comprehensive support for your relocation to Greece, including coverage of flight expenses, accommodation, and assistance with housing searches (all at no cost to you).
- Competitive monthly salary with additional bonuses.
- Refer-A-Friend program with attractive bonuses.
- Health benefits and various discounts.
- Extensive training provided by certified professionals.
- Opportunities for professional growth and development.
- Participation in special events and community initiatives.
- Complimentary online Greek language courses.
- Modern facilities that offer a pleasant working environment with relaxation areas.
- Work for a Great Place to Work-Certified Company that values diversity.
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