Home-Based Customer Service Associate
vor 4 Wochen
Position: Customer Service Representative (English)
Company: Majorel Münster GmbH
About Us
Majorel is a leading provider of digital business process outsourcing services. With a global workforce, we excel in delivering exceptional customer support across various industries, ensuring satisfaction for clients and their customers.
Role OverviewAs a Customer Service Representative (English), you will have the opportunity to work from the comfort of your home, providing support to our diverse clientele. This role is ideal for individuals who are passionate about customer service and possess strong communication skills.
Your Responsibilities- Manage customer inquiries via phone and other communication channels.
- Conduct proactive follow-ups with customers to enhance satisfaction.
- Build and maintain strong relationships with clients to foster loyalty.
- Oversee and optimize customer accounts and online marketing campaigns.
- Identify opportunities for upselling and provide tailored solutions.
- Fluent in English with excellent communication skills.
- Customer-oriented with a friendly and patient demeanor.
- Proficient in using internet search engines and marketing platforms.
- Strong computer skills, including familiarity with Microsoft Office.
- Technical aptitude and willingness to learn.
- Flexible work-from-home arrangements.
- All necessary equipment provided by the company.
- Comprehensive training and ongoing support.
- Competitive salary and benefits package.
- Integration into a diverse and international team.
- Opportunities for professional growth and development.
- Employee wellness programs and events.
Join us at Majorel and be part of a dynamic team dedicated to delivering exceptional service and support to our clients.
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