Aktuelle Jobs im Zusammenhang mit Field Service Manager DACH Region Leader - Düsseldorf, Nordrhein-Westfalen - Sales Experts Executive Recruiters
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Sales Director DACH Region
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Service Delivery Manager
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Service Delivery Manager
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Sales Director for DACH Region
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Sales Director for DACH Region
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Service Delivery Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Service Delivery Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Verkaufsleiter (DACH-Region)
vor 1 Woche
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Field Service Manager DACH Region Leader
vor 2 Monaten
Job Summary:
We are seeking a seasoned Field Service Manager DACH Region Leader to join our team in Düsseldorf, Germany. As a key member of our sales team, you will be responsible for delivering exceptional service to our customers and channels in the DACH territory.
Key Responsibilities:
- Service Delivery: Oversee the end-to-end service delivery process, ensuring timely and efficient resolution of customer issues.
- Team Leadership: Lead and manage a team of field engineers, providing coaching, guidance, and performance management to drive excellence.
- Operational Excellence: Monitor and analyze service KPIs, identify areas for improvement, and implement strategies to enhance service delivery.
- Customer Satisfaction: Foster strong relationships with customers, ensuring their needs are met and exceeded.
- Business Development: Collaborate with the wider go-to-market team to drive service revenues, contract penetration, and value-added services.
- Recruitment and Development: Recruit, train, and develop direct staff members to ensure a high-performing team.
- Technical Expertise: Apply advanced technical knowledge to manage staff activities, solve complex business and technical issues, and drive knowledge updates.
- Business Acumen: Understand and drive actions to decrease on-site visits and material consumption to achieve budget targets.
Requirements:
- Leadership Experience: 10+ years of leadership and managerial experience.
- Technical Education: Formal technical education (BSc or equivalent).
- Technical Analysis Skills: Strong technical analysis skills and experience.
- Statistics and Data Analysis: Statistics and data analysis skills.
- Communication and Presentation: Excellent communication and presentation skills – written and verbal.
- Teamwork and Collaboration: Ability to work in a complex matrix environment of field, functions, HQ, and sales.
- Agility and Growth Mindset: Agility and growth mindset.
- Project Management: Project management skills.
- Language Skills: German and English speaking and writing skills are mandatory.
What We Offer:
- Competitive Compensation: Competitive compensation package and profit-sharing opportunities.
- Global Company Events: Global company events and wellness programs.
- Opportunity for Growth: Opportunity to drive your success in a hyper-growth environment.
- Open Corporate Culture: An open corporate culture with ample opportunities for development and training.
- Flexible Working Hours: Flexible working hours with home office options.
