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Rental Service Representative
vor 2 Monaten
About the Role
We're seeking a highly motivated and customer-focused individual to join our team as a Rental Service Agent at Indie Campers. As the face of our company, you'll be responsible for ensuring an exceptional level of service to our guests, maintaining our fleet of campervans, and resolving any issues that may arise.
Key Responsibilities
- Handle incoming reservations, welcome guests, and manage check-ins and check-outs;
- Prepare and clean our campervans to the highest standards;
- Maintain our campervans in excellent condition, monitor maintenance needs, and perform repairs as required;
- Register guests, manage stock, and process payments in a timely and accurate manner;
- Respond to guest complaints and troubleshoot emergencies in a professional and courteous manner.
Requirements
- You have a passion for travel and excellent communication skills, with experience in Tourism, Hospitality, Retail, or Rent-a-car being an asset;
- You're fluent in English (mandatory) and German (desirable);
- You're eligible to work in Germany, hold a valid driver's license, and feel confident driving a campervan;
- You're available to work weekends and public holidays;
- You're a responsible individual who takes pride in their work and can be relied upon;
- You're well-organized and possess problem-solving skills.
About Indie Campers
- We're a young, fast-growing, and innovative company that offers career development opportunities in Field Operations across the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
- We provide continuous training and coaching to develop the skills that matter to you;
- We offer a competitive compensation package, including Performance and Referral Bonuses;
- We provide free Road Trips, so you can experience Indie firsthand and explore the US and Europe.
