German-speaking Customer Support Representative in Cyprus
vor 4 Wochen
We are seeking a German-speaking Customer Support Representative to join our team in Larnaca, Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional support to our German-speaking customers via phone, live chat, and other support channels.
Key Responsibilities:
- Assist German-speaking customers with their inquiries and concerns related to our digital banking platform.
- Provide swift and professional solutions to customer issues.
- Collaborate with the team to offer excellent customer support and contribute feedback to improve the overall service experience.
What We Offer:
- Flexible housing and financial aid to support your relocation to Cyprus.
- Comprehensive training on digital banking, including a supervised nesting phase to ensure a smooth transition.
- Career growth opportunities in an innovative digital banking project.
- A 5-day work schedule allowing for a great work-life balance and time to explore the beauty of Cyprus.
Requirements:
- C2-level fluency in German and at least B2-level English skills.
- An EU passport or a Cyprus residence permit is mandatory.
- Experience in customer support is advantageous but not essential.
- Strong communication and problem-solving skills, and comfort working on digital platforms.
If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team in Cyprus.
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