IT Support Specialist

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Oracle Vollzeit
Join Oracle's Team as a Technical Support Specialist

We're looking for a skilled Technical Support Specialist to join our team at Oracle. As a key member of our support team, you'll be responsible for delivering exceptional customer service and technical support to our clients.

About the Role

This is a fantastic opportunity to work with a leading technology company and contribute to the success of our customers. As a Technical Support Specialist, you'll be the primary point of contact for new clients, providing them with expert technical support and guidance.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat
  • Identify and resolve technical issues related to Oracle products and services
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of Oracle products and services
  • Meet or exceed customer satisfaction targets
What We Offer

As a Technical Support Specialist at Oracle, you'll enjoy a competitive salary, exciting benefits, and opportunities for career growth and development. You'll also have access to our Employee Assistance Program, which provides support for your mental health and well-being.

Requirements

To be successful in this role, you'll need to have a strong understanding of operating systems, hardware, software, and networks. You'll also need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional technical support. If you're a team player with a strong work ethic and a desire to learn and grow, we'd love to hear from you.

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