IT Support Specialist
vor 4 Wochen
We're looking for a skilled Technical Support Specialist to join our team at Oracle. As a key member of our support team, you'll be responsible for delivering exceptional customer service and technical support to our clients.
About the RoleThis is a fantastic opportunity to work with a leading technology company and contribute to the success of our customers. As a Technical Support Specialist, you'll be the primary point of contact for new clients, providing them with expert technical support and guidance.
Key Responsibilities- Provide technical support to customers via phone, email, and chat
- Identify and resolve technical issues related to Oracle products and services
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of Oracle products and services
- Meet or exceed customer satisfaction targets
As a Technical Support Specialist at Oracle, you'll enjoy a competitive salary, exciting benefits, and opportunities for career growth and development. You'll also have access to our Employee Assistance Program, which provides support for your mental health and well-being.
RequirementsTo be successful in this role, you'll need to have a strong understanding of operating systems, hardware, software, and networks. You'll also need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional technical support. If you're a team player with a strong work ethic and a desire to learn and grow, we'd love to hear from you.
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