IT Support Specialist

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Herrmann Personaldienste GmbH Vollzeit
Job Description

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Herrmann Personaldienste GmbH. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:
  • Provide technical support and assistance to clients and internal teams via phone, email, and remote access.
  • Analyze and resolve technical issues and problems in a timely and efficient manner.
  • Document and track technical issues and resolutions in our ticketing system.
  • Collaborate with internal teams to resolve technical issues and improve overall system performance.
  • Stay up-to-date with the latest technology trends and advancements in the IT industry.
Requirements:
  • Relevant education and experience in IT support and technical services.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of IT systems, software, and hardware.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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