Aktuelle Jobs im Zusammenhang mit Technical Support Agent - Dortmund, Nordrhein-Westfalen - GULP – experts united

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    vor 2 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking for a new challenge in the IT sector? We have an exciting opportunity for a Service Desk Agent at a top company in Dortmund. As a Service Desk Agent, you will be responsible for providing technical support to clients via phone, email, and ticket system. You will also be involved in IT projects and maintenance of the knowledge database.Key...

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    Vor 6 Tagen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking for a new challenge in the IT sector? GULP – experts united is seeking a skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing technical support to our clients in the IT sector. Your tasks will include recording, classifying, and prioritizing request and fault tickets, as well as...

  • IT Support Specialist

    vor 2 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking for a new challenge in the IT sector? We have an exciting opportunity for a Service Desk Agent at a top company in Dortmund. As a Service Desk Agent, you will be responsible for providing technical support to clients via phone, email, and ticket system. You will also be involved in IT projects and maintenance of the knowledge database.Key...

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  • IT Support Specialist

    vor 4 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about providing top-notch IT support? We're looking for a skilled Service Desk Agent to join our team at GULP – experts united in Dortmund. As a key member of our IT team, you'll be responsible for delivering exceptional customer service, resolving technical issues, and working closely with our clients to ensure their IT needs are...

  • IT Support Specialist

    vor 4 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about providing top-notch IT support? We're looking for a skilled Service Desk Agent to join our team at GULP – experts united in Dortmund. As a key member of our IT team, you'll be responsible for delivering exceptional customer service, resolving technical issues, and working closely with our clients to ensure their IT needs are...

  • IT Support Specialist

    vor 4 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about providing top-notch IT support? We're looking for a skilled Service Desk Agent to join our team at GULP – experts united in Dortmund. As a key member of our IT team, you'll be responsible for delivering exceptional customer service, resolving technical issues, and working closely with our clients to ensure their IT needs are...

  • IT Support Specialist

    vor 4 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about providing top-notch IT support? We're looking for a skilled Service Desk Agent to join our team at GULP – experts united in Dortmund. As a key member of our IT team, you'll be responsible for delivering exceptional customer service, resolving technical issues, and working closely with our clients to ensure their IT needs are...

  • IT Support Specialist

    Vor 2 Tagen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking to take your career to the next level in the IT sector? We have an exciting opportunity for a Service Desk Agent to join our team at GULP – experts united in Dortmund. As a key member of our IT support team, you will be responsible for providing top-notch support to our clients, resolving technical issues, and working collaboratively with...

  • IT Support Specialist

    vor 2 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking for a new challenge in the IT sector? We have an exciting opportunity for a Service Desk Agent at one of our top clients in Dortmund. As a Service Desk Agent, you will be responsible for providing first- and second-level support to our clients via phone, email, and ticket system. You will also be involved in IT projects and maintenance of our...

  • IT Support Specialist

    vor 2 Wochen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking for a new challenge in the IT sector? We have an exciting opportunity for a Service Desk Agent at one of our top clients in Dortmund. As a Service Desk Agent, you will be responsible for providing first- and second-level support to our clients via phone, email, and ticket system. You will also be involved in IT projects and maintenance of our...


  • Dortmund, Nordrhein-Westfalen, Deutschland Flowserve SIHI Germany GmbH Vollzeit

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    Vor 5 Tagen


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you looking for a new challenge in the IT sector? We have an exciting opportunity for a Service Desk Agent to join our team at GULP – experts united. As a Service Desk Agent, you will be responsible for providing first and second-level support to our clients, resolving faults, and maintaining our knowledge database.Key Responsibilities:Recording,...


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  • Dortmund, Nordrhein-Westfalen, Deutschland proLogistik Vollzeit

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  • Dortmund, Nordrhein-Westfalen, Deutschland Knauf Vollzeit

    Job Title: Technical Manager Envelope SystemsWe are seeking a highly skilled and experienced Technical Manager to join our team at Knauf. As a Technical Manager, you will be responsible for supervising the design, implementation, and maintenance of building envelope systems, ensuring they meet the highest standards for performance, durability, and...


  • Dortmund, Nordrhein-Westfalen, Deutschland Knauf Vollzeit

    Job Title: Technical Manager Envelope SystemsWe are seeking a highly skilled and experienced Technical Manager to join our team at Knauf. As a Technical Manager, you will be responsible for supervising the design, implementation, and maintenance of building envelope systems, ensuring they meet the highest standards for performance, durability, and...

  • IT Support Specialist

    vor 1 Woche


    Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    We are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our business customers.Key Responsibilities:Provide timely and effective support to customers via phone, email, and ticket systemResolve...


  • Dortmund, Nordrhein-Westfalen, Deutschland Knauf Vollzeit

    Job Title: Technical Manager Envelope SystemsWe are seeking a highly skilled Technical Manager Envelope Systems to join our team at Knauf. As a key member of our organization, you will be responsible for supervising the design, implementation, and maintenance of building envelope systems, ensuring they meet the highest standards for performance, durability,...

Technical Support Agent

vor 2 Monaten


Dortmund, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

GULP – experts united is currently seeking a Service Desk Agent to join our team. This role is part of a direct placement initiative aimed at connecting talented individuals with reputable organizations. We pride ourselves on our strong relationships with local HR leaders, making us an ideal partner for your career advancement in the IT sector .

What we offer

  • Direct placement opportunities with esteemed companies
  • Access to a unique network of both large and medium-sized enterprises
  • Supportive and respectful guidance throughout the placement journey
  • Comprehensive preparation for interviews with potential employers
  • Competitive, performance-based compensation

Key Responsibilities

  • Logging, categorizing, and prioritizing requests and incident tickets
  • Providing 1st and 2nd level support via phone, email, and ticketing systems
  • Assisting with various IT projects
  • Maintaining and updating the knowledge database
  • Troubleshooting issues or escalating them to appropriate teams

Your Qualifications

  • Completed training in the IT field
  • Previous experience in 1st and 2nd level support is advantageous
  • Proficient in written and spoken German
  • Strong customer service and support orientation
  • Excellent teamwork and communication skills
  • A self-directed and quality-focused work ethic