Customer Success Manager
vor 2 Wochen
Unlock Your Potential as a Customer Success Manager at TruckScout24
TruckScout24 is the leading online marketplace for commercial vehicles in Europe, boasting over 4,000 providers and four million monthly users. As a Customer Success Manager, you will play a vital role in driving business growth and customer satisfaction.
Key Responsibilities- Develop in-depth knowledge of TruckScout24's platform and services to provide expert support to customers.
- Collaborate with customers to identify opportunities for growth and optimize their use of our platform.
- Provide exceptional customer service and support to our European clients, ensuring their needs are met and exceeded.
- Stay up-to-date with industry trends and quality requirements to maintain a high level of customer satisfaction.
- High school diploma or equivalent.
- University degree or completed commercial training.
- Excellent communication and diplomatic skills, with a strong ability to build relationships.
- Proficiency in digital media and Microsoft Office.
- Fluency in German and English, with additional languages such as Dutch, Polish, French, Turkish, Italian, Spanish, or Portuguese being an asset.
- A competitive starting salary.
- Flexible full-time or part-time hours with generous vacation days.
- Close collaboration with our Chief Operating Officer.
- Opportunities for professional growth and development within a successful company.
- A secure and permanent position with a European market leader.
- A modern, spacious office with excellent amenities.
- Flexible working hours and flat hierarchies.
- An on-site gym and personal trainer.
- Free drinks and meals, including a cook.
- Ergonomic chairs and adjustable desks.
- Individual English lessons available.
- Regular team events and celebrations.
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