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Flight Customer Service Representative

vor 3 Monaten


Leipzig, Sachsen, Deutschland CHECK24 Vollzeit
Flight Customer Service Representative (m/f/d)

As a Flight Customer Service Representative at CHECK24 Flugservice GmbH, you will play a crucial role in assisting customers with their travel needs. Our platform provides access to a vast array of over 700 airlines, enabling customers to discover cost-effective flight options.

Your Key Responsibilities:
  • Deliver expert telephone support regarding flight inquiries
  • Manage incoming online reservations efficiently
  • Address service inquiries via phone and email for both new and existing bookings, including seat selections and special baggage requests
  • Facilitate cancellations and modifications of flight itineraries
  • Engage in communication with airline partners and service providers
Qualifications:
  • Proven experience in customer service or within the travel sector
  • Strong commitment to customer satisfaction
  • Proficiency in English is a plus
  • Passion for interacting with clients and a collaborative spirit
  • Proficient in standard computer applications and internet tools, with familiarity in Amadeus or Sabre CRS systems
What We Provide:
  • Competitive salary package, including vouchers for various CHECK24 services, a subsidized pension plan, and a tax-exempt energy bonus
  • Flexible work-life balance options, including opportunities for remote work and sabbaticals
  • Professional development through training programs and tailored career paths
  • Complimentary meals, beverages, a muesli bar, and fresh fruit available in the workplace
  • State-of-the-art workstations with additional monitors and adjustable desks
  • Subsidized transportation options, including bike/eBike programs or travel tickets for convenient commuting
  • Team-building initiatives and corporate events to foster a collaborative environment