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Retail Sales Key Holder

vor 3 Monaten


Ingolstadt, Bayern, Deutschland Columbia Sportswear Company Vollzeit

POSITION OVERVIEW

At Columbia Sportswear Company, our retail associates play a vital role in our success, contributing to a seamless shopping experience across our global network of over 430 stores. Your responsibilities will encompass ensuring product availability, crafting visually appealing displays, addressing customer inquiries, and facilitating a smooth checkout process. As a key member of our team, you will help us fulfill our mission of "Connecting Active People with Their Passions."

In the role of Retail Associate II, you will act as a brand ambassador, delivering outstanding customer service and enhancing the overall shopping experience. Your natural sales acumen and problem-solving skills will be essential in addressing customer questions and providing tailored product recommendations, all while upholding the values of Columbia Sportswear Company to foster teamwork and superior customer service. This position is designated for those participating in the Key Holder Program.

KEY RESPONSIBILITIES

  • Deliver exceptional customer service by addressing inquiries regarding product features, benefits, and availability; engage with customers to understand their preferences and needs.
  • Maintain high standards for visual merchandising, cleanliness, and safety; retrieve merchandise from various locations as needed.
  • Execute all cash register transactions accurately and efficiently, including sales, returns, and exchanges, while connecting customers to our loyalty program.
  • Support store profitability by managing incoming and outgoing product flow with precision and efficiency.
  • Perform keyholder duties as required, which may include opening and closing the store.

QUALIFICATIONS

  • No specific educational requirements (High School Diploma or GED preferred).
  • Up to 2 years of relevant experience in a similar role.
  • Proficient in operating Point of Sale (POS) systems and other in-store technology.

WORK ENVIRONMENT

  • Frequently active in a dynamic environment that may involve physical tasks, including lifting items weighing up to 40 lbs.
  • Occasionally requires the ability to remain stationary.
  • Strong communication skills are essential.
  • Flexibility to work a retail schedule that may vary based on seasonal trends and business needs.

This job description serves as a general overview of the position's responsibilities and scope within the company.

If you require assistance to complete your application, please reach out for support.