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CRM Manager

vor 2 Monaten


Berlin, Berlin, Deutschland Scalable GmbH Vollzeit
About the Role

We are seeking a highly skilled CRM Manager to join our team at Scalable GmbH. As a key member of our organization, you will be responsible for developing and implementing effective CRM strategies to drive business growth and customer engagement.

Key Responsibilities
  • CRM Campaign Development: Design and execute targeted CRM campaigns to deliver personalized communication to our clients, leveraging email and app push notifications to maximize engagement.
  • Journey Optimization: Create and adapt CRM journeys, conduct A/B testing, and analyze results to refine their performance and improve customer experience.
  • Channel Development: Contribute to the evolution of the CRM channel at Scalable GmbH, ensuring seamless integration with current and future products and markets.
  • Collaboration and Content Creation: Work closely with Marketing, Marketing Analytics, Product, and Design teams to develop relevant content and deliver it to customers, ensuring attention to detail in content creation, email design, and sendout.
  • Data Analysis and Reporting: Utilize analytical skills to measure and report on email and app push notification performance, identifying areas for channel optimization.
Requirements
  • Candidate Profile: Strong interest in CRM, with previous experience in Finance or regulated markets a plus.
  • Technical Skills: Proficiency in CRM systems and Email Marketing tools, with experience in Salesforce and Marketing Cloud a significant advantage.
  • Problem-Solving and Prioritization: Demonstrate strong problem-solving skills and ability to prioritize tasks in a dynamic environment.
  • Hands-On Approach: Show a pragmatic approach to solving complex problems and a high affinity for data-driven decision making.
  • Language Skills: Fluency in German (C1 level) and English, with knowledge of HTML and SQL a plus.
About Us

Scalable GmbH is a fast-growing Fintech startup, creating innovative services that have a significant impact on our customers' lives. We offer a dynamic work environment with flat hierarchies, opportunities for growth and development, and a comprehensive benefits package.