Aktuelle Jobs im Zusammenhang mit CRM Manager - Berlin, Berlin - Omio

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  • CRM Manager

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    vor 4 Wochen


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    vor 4 Wochen


    Berlin, Berlin, Deutschland Omio Vollzeit

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    vor 3 Wochen


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    Berlin, Berlin, Deutschland reBuy reCommerce GmbH Vollzeit

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    vor 4 Wochen


    Berlin, Berlin, Deutschland Flink Vollzeit

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CRM Manager

vor 2 Monaten


Berlin, Berlin, Deutschland Omio Vollzeit
Job Title: CRM Manager

At Omio, we are revolutionizing the way people travel, and we're looking for a talented CRM Manager to join our team.

About the Role

We're seeking a highly experienced CRM Manager to lead our customer relationship management efforts. As a key member of our marketing team, you will be responsible for developing and executing strategies to drive customer engagement, retention, and loyalty.

Key Responsibilities
  • Develop and implement CRM strategies to drive customer engagement and retention
  • Manage and optimize email and push channels to improve customer experience
  • Design and execute AB tests to optimize customer experience
  • Segment and personalize customer communications to improve relevance and effectiveness
  • Manage and execute retention and reactivation marketing automations to drive customer loyalty
  • Monitor and analyze campaign performance to inform future marketing strategies
  • Develop and maintain reports to track key performance indicators (KPIs)
  • Collaborate with cross-functional teams to ensure alignment and effective execution of CRM strategies
Requirements
  • 3+ years of experience in CRM or multi-channel marketing in an e-commerce environment
  • Experience working with CRM tools (preferably Braze)
  • Strong analytical skills and ability to work with KPIs
  • Customer-centric and strategic mindset
  • Ability to work with HTML and CSS
  • Knowledge of CRM fundamentals and tools
What We Offer

At Omio, we offer a competitive compensation package, a diverse team of over 45 nationalities, and a dynamic work environment that values innovation and smart technology. If you're passionate about customer relationship management and want to be part of a team that's changing the way people travel, apply now