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Quality Assurance Team Member

vor 3 Monaten


Eschborn, Hessen, Deutschland GLOVIS Europe GmbH Vollzeit
Your Mission

As a Quality and Claims Team Member at GLOVIS Europe GmbH, you will be integral to our operations. Your key responsibilities will encompass:

  • Developing and implementing quality protocols, standards, and specifications.
  • Assessing customer requirements and formulating processes to comply with them.
  • Standardizing manufacturing and production workflows alongside quality assurance procedures.
  • Establishing and maintaining comprehensive records and documentation of processes.
  • Overseeing cases related to damages incurred during the transportation and handling of vehicles, including transport damages, road accidents, yard incidents, and environmental accidents.
  • Conducting thorough analyses of cases based on provided documentation and facts.
  • Identifying the liable party, assessing damage, and determining compensation.
  • Facilitating communication with business partners, customers, and logistics service providers.
  • Evaluating processes and proposing enhancements for improvement.
  • Generating, verifying, and processing incoming and outgoing invoices.
  • Creating reports, statistics, KPI files, and flow charts.
  • Assessing the service performance of business partners based on key performance indicators.
  • Seeking innovative ideas for enhancing logistics process quality.
Your Profile

To thrive in this position, you should have the following qualifications:

  • A completed vocational training or a degree in logistics or a related field.
  • Experience in damage and quality management within the finished vehicle sector.
  • Knowledge of commercial law, transport law, and relevant regulations.
  • Proficiency in both written and spoken English; additional languages are advantageous.
  • Advanced skills in MS Office applications.
  • Strong negotiation and persuasion abilities.
  • Excellent analytical thinking skills.
  • A genuine interest in international logistics services and the automotive industry.
  • A collaborative mindset with outstanding teamwork capabilities.
Why Choose Us?

At GLOVIS Europe GmbH, we believe in unlocking your potential with the following benefits:

  • Work-Life Balance: Enjoy flexible working hours and a hybrid work model.
  • Generous annual leave of 30 days.
  • Convenient location accessible by various means of transport, with subsidies for public transportation.
  • Fitness Programs: Complimentary membership to a fitness studio.
  • Daily breakfast and lunch provided at the office.
  • Monthly lunch vouchers.
  • After the probationary period, receive a subsidy for language courses (German, English, or Korean).

We look forward to receiving your CV and cover letter, including your earliest start date and salary expectations.

About Us

GLOVIS Europe GmbH is the European subsidiary of the South Korean group Hyundai GLOVIS, specializing in supply chain management with a focus on automotive logistics. Established approximately 15 years ago, we have positioned ourselves as a leading company in the logistics of finished vehicles, committed to continuous and sustainable growth.