Guest Experience Manager
vor 2 Wochen
Job Title: Guest Relation Manager
Company: AVANTGARDE Talents GmbH
Job Summary:
We are seeking a highly skilled Guest Relation Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, coordinating event logistics, and ensuring seamless hotel bookings and registrations.
Key Responsibilities:
- Customer Service: Provide top-notch care to our clients, ensuring their needs are met and exceeded.
- Event Coordination: Independently coordinate participant management for global events, ensuring timely and accurate execution.
- Hotel Booking and Registration: Coordinate registrations and hotel bookings, guaranteeing a smooth and efficient experience for our clients.
- Travel Agency Coordination: Gain experience and knowledge about travel agencies, building relationships and negotiating contracts.
- Billing Management: Ensure accurate and timely billing management, maintaining a high level of attention to detail.
- Hotel Negotiation: Negotiate with hotels and draft hotel contracts, securing the best rates and services for our clients.
- Team Collaboration: Collaborate with other teams within the agency, fostering a culture of excellence and teamwork.
- Qualifications:
- Education: Degree or certification in Event Management or a related field.
- Experience: Several years of experience in the event industry, with a proven track record of success.
- Skills:
- Organizational: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Communication: Excellent communication skills, with fluency in English and the ability to negotiate with hotels and clients.
- Analytical: Analytical and conceptual thinking, with the ability to problem-solve and implement solutions.
- Technical: Proficient in MS Office applications, with the ability to learn new software and systems quickly.
What We Offer:
As a Guest Relation Manager at AVANTGARDE Talents GmbH, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.
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