Application Specialist for Blood Donation Support
vor 2 Wochen
Are you passionate about making healthcare safer, better, and more reliable?
Our company, Dedalus Lab GmbH, is seeking a highly skilled professional to join our team as an Application Specialist for Blood Donation Support.
Your responsibilities:
- Provide technical support to users who contact our support team with questions or issues related to our laboratory systems.
- Advise users on the optimal use of our laboratory software and systems.
- Handle customer inquiries, resolve technical issues, and document user requests and actions taken.
Your profile:
- Completed training as a medical-technical assistant or medical assistant with at least three years of experience in blood donation or transfusion medicine.
- Knowledge of blood donation processes and requirements, as well as experience in implementing organizational structures in blood donation facilities.
- Proficient in software and computer usage, with a strong understanding of laboratory systems and processes.
- Strong teamwork and integration skills, with the ability to work effectively in a fast-paced environment.
- Previous experience in setting up donation/lab systems and parameterization is a plus.
- Experience in the organization of blood donation facilities is advantageous.
- Knowledge of GMP environments is a plus.
- Technical interest and proficiency in English are desirable.
We offer:
- A dynamic and innovative work environment with opportunities for personal growth and development.
- A competitive salary and benefits package, including a company pension scheme and group accident insurance.
- Flexible working hours and models, including remote work options.
- Opportunities for professional development and shaping your work environment.
- Exciting tasks in a forward-thinking industry.
- Support for individual skills and preferences.
Become part of our innovative team and contribute to shaping the future of healthcare.
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