Application Specialist for Blood Donation Support

vor 2 Wochen


Essen, Nordrhein-Westfalen, Deutschland Dedalus Vollzeit

Are you passionate about making healthcare safer, better, and more reliable?

Our company, Dedalus Lab GmbH, is seeking a highly skilled professional to join our team as an Application Specialist for Blood Donation Support.

Your responsibilities:

  • Provide technical support to users who contact our support team with questions or issues related to our laboratory systems.
  • Advise users on the optimal use of our laboratory software and systems.
  • Handle customer inquiries, resolve technical issues, and document user requests and actions taken.

Your profile:

  • Completed training as a medical-technical assistant or medical assistant with at least three years of experience in blood donation or transfusion medicine.
  • Knowledge of blood donation processes and requirements, as well as experience in implementing organizational structures in blood donation facilities.
  • Proficient in software and computer usage, with a strong understanding of laboratory systems and processes.
  • Strong teamwork and integration skills, with the ability to work effectively in a fast-paced environment.
  • Previous experience in setting up donation/lab systems and parameterization is a plus.
  • Experience in the organization of blood donation facilities is advantageous.
  • Knowledge of GMP environments is a plus.
  • Technical interest and proficiency in English are desirable.

We offer:

  • A dynamic and innovative work environment with opportunities for personal growth and development.
  • A competitive salary and benefits package, including a company pension scheme and group accident insurance.
  • Flexible working hours and models, including remote work options.
  • Opportunities for professional development and shaping your work environment.
  • Exciting tasks in a forward-thinking industry.
  • Support for individual skills and preferences.

Become part of our innovative team and contribute to shaping the future of healthcare.



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