Customer Service Representative

vor 1 Woche


Frankfurt am Main, Hessen, Deutschland Sixt SE Vollzeit

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Car Rental. As a key member of our team, you will be responsible for ensuring that our customers have an exceptional experience with our car rental services.

Key Responsibilities:

  • Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with our sales team to drive sales and revenue growth, identifying opportunities to upsell and cross-sell our services.
  • Develop and maintain strong relationships with our customers, understanding their needs and preferences to deliver tailored solutions.
  • Collaborate with our operations team to ensure seamless delivery of our services, resolving any issues that may arise.

About Us:

Sixt SE is a global mobility service provider with a strong presence in over 110 countries. Our platform, ONE, offers a range of services including car rental, carsharing, taxi and chauffeur services, and car subscriptions. We are committed to delivering exceptional customer experiences and service excellence, and we are looking for talented individuals to join our team.

What We Offer:

  • A competitive starting salary of at least 2,660€/month (full-time) plus uncapped bonuses and shift allowances.
  • A comprehensive training program to develop your skills and knowledge in customer service and sales.
  • The opportunity to work with a global leader in the mobility industry, with a strong focus on innovation and customer experience.
  • A dynamic and supportive team environment, with opportunities for career growth and development.


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