Car Rental Customer Service Agent

vor 4 Wochen

Brandenburg ad Havel, Deutschland StarCar Vollzeit

Job Title: Customer Service Representative - Car Rental

Join our dynamic team at STARCAR, a leading name in the car rental industry in Germany. We are dedicated to delivering exceptional customer service and a smooth digital experience for our clients. If you have a passion for mobility and a talent for providing outstanding service, we invite you to explore this opportunity.

Your Responsibilities
  • Facilitating the rental process for vehicles from our premium selection
  • Offering tailored customer support via phone, email, and face-to-face interactions
  • Ensuring customer satisfaction from initial contact through to the conclusion of their rental experience
  • Coordinating vehicle deliveries to our partners and overseeing a seamless handover process
  • Managing damage assessments utilizing digital tools
  • Surpassing customer expectations with your professional demeanor and approachable attitude
Your Qualifications
  • Prior experience in vehicle rental or a similar sector
  • Exceptional customer service abilities and a commitment to assisting others
  • Capability to work autonomously as well as collaboratively within a team
  • Outstanding communication and interpersonal skills
  • Possession of a valid driver's license (Class B) is essential
  • Fluency in German and familiarity with Microsoft Office applications
  • A genuine enthusiasm for automobiles and a positive outlook
What We Offer
  • Opportunities for professional growth in a thriving industry
  • A diverse and inclusive workplace culture
  • Comprehensive training and continuous support
  • Mobility benefits including a job bike, travel ticket, and exclusive rental discounts
  • Engaging team-building activities and corporate perks
  • Flat organizational structures and a cooperative work environment
  • Modern office setting and a proactive approach to work
  • Unlimited employment contracts
  • Career progression and personal development initiatives

If you are eager to advance your career with us, we encourage you to submit your online application. We look forward to the possibility of welcoming you to the STARCAR team.

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