Vehicle Rental Consultant

vor 4 Wochen

Brandenburg ad Havel, Deutschland StarCar Vollzeit

Job Title: Customer Service Representative - Car Rental

Join our dynamic team at STARCAR, a leading name in the car rental industry in Germany. We are dedicated to delivering exceptional customer service and a smooth digital experience for our clients. If you have a passion for mobility and a talent for providing outstanding service, we invite you to explore this opportunity.

Your Responsibilities
  • Facilitating the rental process for vehicles from our premium fleet
  • Offering tailored customer support via phone, email, and face-to-face interactions
  • Ensuring a high level of customer satisfaction from initial contact to final farewell
  • Coordinating vehicle deliveries to our partners and managing seamless handovers
  • Utilizing digital tools for effective damage control
  • Surpassing customer expectations with your professional demeanor and approachable attitude
Your Qualifications
  • Prior experience in the car rental sector or a related industry
  • Strong customer service abilities and a genuine desire to assist others
  • Capability to work autonomously as well as collaboratively
  • Excellent verbal and written communication skills
  • Possession of a valid driver's license (Class B) is essential
  • Fluency in German and familiarity with Microsoft Office applications
  • A passion for automobiles and a positive outlook
What We Offer
  • Opportunities for professional growth in a thriving industry
  • A diverse and inclusive workplace culture
  • Comprehensive training and continuous support
  • Mobility benefits including job bike, travel ticket, and exclusive rental discounts
  • Engaging team-building activities and corporate perks
  • Flat organizational structures and a cooperative work environment
  • Modern workspace and a proactive approach to work
  • Unlimited employment contracts
  • Career progression and personal development initiatives

If you are eager to start a fulfilling career with us, we encourage you to submit your online application. We look forward to welcoming you to the STARCAR family.

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