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Customer Service Consultant for Internet Solutions

vor 2 Monaten

Munich, Bayern, Deutschland CHECK24 Vollzeit
Customer Service Consultant for Internet Solutions

Overview

As a Customer Service Consultant specializing in Internet solutions at CHECK24, you will play a pivotal role in enhancing the experience of our users. We are Germany's leading comparison platform, dedicated to providing exceptional service to our extensive customer base through our Internet and TV tariff comparison offerings.

Requirements
  • Experience in customer service and product knowledge is advantageous
  • Proficiency in German, both spoken and written, is essential
  • Excellent interpersonal skills with a focus on customer satisfaction
  • A proactive attitude with strong problem-solving capabilities
Responsibilities
  • Deliver tailored customer support via various communication channels including phone, chat, and email
  • Work collaboratively with partners to drive product innovation and maintain quality standards
  • Ensure high levels of customer satisfaction through effective service interactions
  • Contribute to the growth of our customer base while aligning with the company's values
Benefits
  • Opportunities for professional growth and development
  • Attractive salary package complemented by additional benefits
  • Contemporary work environment with flexible working hours
  • Support for employee initiatives and innovative ideas
  • Well-equipped ergonomic workspaces with various amenities
  • Engagement in team-building activities and social events