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Customer Service Specialist – Logistics and Distribution
vor 3 Monaten
We are seeking a dedicated Customer Service Associate specializing in Freight Logistics and Customer Support. In this role, you will serve as the primary contact for our clientele, overseeing the order management process, coordinating warehouse operations, and addressing customer inquiries and issues with professionalism.
Key Responsibilities- Act as the main point of contact for customer interactions.
- Manage and process customer orders efficiently.
- Coordinate with warehouse teams to ensure smooth operations.
- Handle customer inquiries and resolve complaints effectively.
The ideal candidate will possess:
- Experience in the logistics sector.
- Strong proficiency in IT and software applications.
- Excellent collaborative skills and a team-oriented mindset.
- Fluency in both German and English.
We promote a collaborative atmosphere that offers diverse opportunities for professional growth and regular performance feedback. As part of a global leader in logistics, we are committed to fostering a diverse workforce and ensuring equal opportunities for all. We look forward to your contributions to our team.