Inbound Sales Account Representative

vor 2 Wochen

Berlin, Berlin, Deutschland Software think-cell Vollzeit

About think-cell

think-cell is a leading provider of business document creation software, renowned for our essential PowerPoint plug-in that revolutionizes the creation of charts and other layout functionalities.

The Role and Your Impact

As an Inbound Sales Account Representative, you will play a crucial role in our sales process, working closely with our account administration team to provide exceptional customer service and support.

Key Responsibilities

  • Represent think-cell in all inbound communication with customers
  • Respond to customer inquiries and help with purchasing licenses and placing orders
  • Work with our outbound sales team to identify and move forward opportunities and clear administrative obstacles for closing a sale
  • Work with our resellers and train new ones to ensure their alignment with our sales procedures
  • Focus on building long-lasting customer relationships
  • Communicate effectively with tech-savvy purchasing agents
  • Work in a team of international colleagues in a flat organizational structure
  • Outgoing, well-spoken, and have some understanding of computer technology and office software

Your Profile

We are looking for a highly motivated and organized individual with excellent communication and customer service skills. The ideal candidate will have:

  • University degree or professional training
  • Experience in administrative or sales support roles
  • Familiarity with CRM software and sales-related tools
  • Experience in a SaaS or tech environment welcomed
  • Strong analytical and problem-solving abilities
  • Experience in a customer-facing role
  • Open and outgoing
  • Passion for working with interesting customers and coworkers
  • Fluent in written and spoken English

Why think-cell?

think-cell is a global company with a presence in multiple locations, offering a unique and dynamic work environment. We are committed to excellence and innovation, and we are looking for individuals who share our values and passion for delivering exceptional results.

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